Supervisor, Personal Support Worker

Division: Long-Term Care

Job Status: Temporary (Long-Term) Full Time

Number of Positions: 1

Hours of Work: 35hrs per week, Monday to Friday, 8:30am - 4:30pm

Wage Rate: $38.23 - $45.52 per hour

Posting Date: Monday, July 6, 2026

Closing Date: Sunday, July 12, 2026

The County of Lambton is located in Southwestern Ontario, nestled along Lake Huron and the St. Clair River, next to the state of Michigan and is home to a diverse and welcoming population of approximately 128,000 residents.

The Corporation of the County of Lambton is one of the area’s largest employers with approximately 1,300 employees. The County’s seven divisions deliver hundreds of services and programs to our residents, such as emergency medical services, provincial offences court, three long-term care homes, 25 library branches, three museums, an art gallery, archives, public works, public health services, social services, planning and building services.

We are committed to sustainability, economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with our municipal and community partners.

About the Role

The Supervisor, Personal Support Worker reports to the Director of Nursing and Personal Care (DONPC) and provides daily supervision of Personal Support Worker (PSW) and Resident Care Assistant (RCA) staff. This role is responsible for the supervision, guidance, counselling, hiring, mentoring and ongoing performance development of all PSW and RCA staff within the designated Home.

Job Duties and Responsibilities

•In adherence to the Fixing Long-Term Care Act (2021) and PSW scope of practice, supervises PSW and RCA performance of resident care, services and resources required to deliver quality Elder-centred, Elder-directed care

•Supervises day to day PSW and RCA care; meets regularly with the care givers and care team members

•Collaborates with DONPC and other members of the leadership team to obtain feedback on the specifics or irregularities in Elder care needs

•Participates in the review of policies and procedures

•Participates in Quality Improvements and Risk Management activities

•Reviews workload with care teams to determine efficient use of resources; recommends changes/additions to DONPC and Administrator

•Meets regularly with PSWs and RCAs, communicating changes, education, mentoring and expectations

•Participates in the investigation of resident care concerns and complaints

•Ensures adherence to all policies, procedures and practices, including those related to Safety and Risk Management

•Ensures adherence to all safety and risk management practices, including follow up of employee incidents to ensure corrective action

•Participates with internal committees as required

•Monitoring accuracy and completion of electronic documentation by PSWs

•Performs other related duties as required

•Provides supervision, guidance, counselling and input in performance management of PSW and RCA staff

•Establishes good labour relations through knowledge, interpretation and implementation of policies and union contracts

•Participates in the recruitment, selection and orientation of PSW/RCA staff and students

•Approves/declines vacation requested and PSW/RCA leaves

•Participates in union/management activities

•Counsels PSWs/RCAs on attendance management

•Ensures mandatory education is completed by PSWs and RCAs

•Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed

• Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis

These describe the general nature and level of work being performed by the incumbent in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

Direct Supervision: Personal Support Workers, Resident Care Assistants

Indirect Supervision: Not applicable

Functional Authority: Not applicable

What We Are Looking For

Minimum Formal Education

•Personal Support Worker Certificate

•Leadership certification is preferred

Experience

•Demonstrated leadership and organizational skills

•Demonstrated presentation/training skills

•Excellent verbal and written communication skills

•Strong full scope of PSW clinical skills

•Working knowledge of Point Click Care and Point of Care Documentation

•Demonstrated computer/technological skills

•Previous supervisory experience preferred

Personal information required by County of Lambton job postings is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, 1990, CHAPTER M.56, as amended. The treatment, storage and handling of personal information is governed by the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, CHAPTER M.56, as amended and will be used in reviewing applications. Questions about this collection should be directed to the Corporate Manager, Human Resources, County of Lambton, 789 Broadway Street, Box 3000, Wyoming, Ontario N0N 1T0. Phone View phone number on ca.workus.org or Toll-free at View phone number on ca.workus.org.