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Operational Excellence Program Leader

GE HealthCare

Lead Canadian Service Tools programs remotely, combining operational excellence, supplier management, and performance metrics to strengthen field service delivery.

This leader oversees tools, operational supplies, and financial stewardship while improving rigor across the Canadian Service organization. The work spans procurement, calibration, inventory, dashboard alignment, ServiceMax preparedness, and continuous improvement. Cross-functional partnership supports effective solutions for field requirements, quality, and compliance.

Key Responsibilities:

  • Lead Canadian Service Tools and Operational Supplies programs
  • Manage the $1.25M+ annual Service Tools budget
  • Coordinate suppliers, calibration, repairs, inventory, and lifecycle requirements
  • Drive DMS preparedness and dashboard alignment
  • Support Service Request cleanup and ServiceMax preparedness

Requirements:

  • Bachelor’s degree or equivalent relevant professional experience
  • Minimum 5+ years of operational or field experience
  • Experience leading cross-functional initiatives in matrixed organizations
  • Experience with metrics, structured problem solving, and improvement
  • Strong analytical, project-management, and communication skills

Apply operational rigor, supplier leadership, and performance management to improve Canadian Field Service effectiveness and customer outcomes.

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Vacancy posted 23 hours ago
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