CPIC Operator

CPIC Operator - Clerk

Competition No: 2026-120

Duration: Regular Full Time

Salary: $31.58 - 32.88 - 34.25 - 35.61 - 37.09/hour

Schedule: 70 hours bi-weekly; Monday to Friday from 9:00 AM – 5:47 PM (Nine-Day Fortnight)

Last Updated: 6/3/26

This is CPIC terminal operational and clerical work relative to the provision and receipt of information to and from Canadian Police Information Centers. The incumbent operates a variety of computer terminals, codes and types information and requests; receives, decodes and relays incoming information and data to appropriate recipients; enters, modifies, removes or confirms warrant and court records; verifies information entered by other staff and/or provided by other agencies; updates and revises entries; conducts monthly review of data validation and purge lists. Assigns specified OSR codes for warrants and diary dates in accordance with prescribed rules. Prepares, maintains, updates and revises a variety of files, forms, documents and records; amends and updates CPIC manuals. Contacts various agencies, such as other detachments and Motor Vehicle Branches, for additional information; accesses external computer systems to obtain information; provides information regarding CPIC standards and procedures to detachment members, as required. May provide CPIC orientation to other civilian staff. Performs related work as required.

Qualifications include completion of Grade 12 including or supplemented by word processing, commercial, PRIME and CPIC terminal operator's courses. Some clerical-typing experience preferably in the Police Department; or an equivalent combination of training and experience. Sound knowledge of the methods, practices and procedures used in operating CPIC, other computer terminal equipment and the PRIME system; rules, regulations and policies governing the work performed; clerical and record keeping methods and procedures and of business English, spelling and arithmetic. Ability to memorize applicable system codes and procedures; perform computer terminal operational and clerical work under general supervision; maintain effective working relationships with internal and external contacts such as court officials, other police detachments, etc. Skill in the operation of equipment used in work. The incumbent will be required to obtain and maintain an RCMP Enhanced Security Clearance.

Special Notes: Subject to the Letter of Understanding dated February 9, 2015; otherwise Normal for CUPE 23 Inside Division Collective Agreement.

This competition has been extended and will remain open until filled. New applications are welcome!

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview. Please contact People and Culture at View phone number on civicjobs.ca if you do not receive a confirmation email within one hour of submitting your application online at We thank all applicants for their interest; however, only those considered for an interview will be contacted

Apply to this position

EQUAL OPPORTUNITY EMPLOYER
Visit us at

We respectfully acknowledge that the City of Burnaby is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct histories and distinct traditional territories that fully or partially encompass the city. We encourage you to learn more about the Host Nations whose ancestors have occupied and used these lands, including parts of present-day Burnaby, for thousands of years. We are grateful to be on this territory as we dedicate ourselves to creating an inclusive and diverse workforce that reflects our vibrant community and welcomes applicants of all backgrounds, genders, ages, ethnicities, abilities, sexual orientations, and life experiences.