Outbound Sales Development Representative

Drive revenue for Lightspeed through outbound prospecting and lead qualification across North American SMB and mid-market retail accounts.

As an Outbound Sales Development Representative, you will be the first contact for retailers exploring Lightspeed’s commerce platform. You will prospect through phone, email, social media, and other channels while building relationships with multiple stakeholders. Your work supports strategic lead handoffs and helps refine outbound sales strategies.

Key Responsibilities:

• Prospect SMB and mid-market retail accounts proactively
• Reach stakeholders through phone, email, and social media
• Understand prospect challenges and build strong relationships
• Collaborate with Account Executives on lead handoffs
• Achieve monthly, quarterly, and annual sales goals

Requirements:

• At least one year of sales or customer-facing experience
• Strong understanding of the sales cycle
• Strong communication and relationship-building skills
• Strategic, tech-savvy approach to navigating sales accounts
• Fluency in English as a working language

Use outbound sales, stakeholder engagement, and strategic follow-up to help Lightspeed empower growing retail businesses.