Senior Product Manager (Cybersecurity)
CIRA
Join the Cyber-DNS team at CIRA and play a key role in advancing Canada’s cybersecurity and DNS infrastructure! Our Cyber-DNS team is dedicated to protecting Canadians online by delivering cutting-edge solutions. You'll help shape the next generation of CIRA's security product portfolio. That means working across the full stack of cybersecurity, such as how organizations detect, investigate, and respond to threats, building toward more intelligent and integrated security experiences. You'll shape the evolution of CIRA's security platform, including XDR detection and response and DNS security capabilities. This stack will have you build everything from detection pipelines to automation workflows, while driving the integrations that connect it to our broader cybersecurity and DNS stack. The goal is a cohesive security solution, not a collection of tools. Some of what you build will be deeply technical. Some of it will be about making complexity disappear for the people who need it most. You will work alongside engineers, analysts, and partners to translate security data into products that are both powerful and accessible. Whether that is streamlining how an analyst triages an alert, orchestrating responses across tools and teams, or expanding what CIRA's DNS-layer visibility can power at scale, the through-line is a security platform that works for the people defending Canadian networks. If you are energized by building platforms that protect at scale and want your work to matter beyond the sprint, this is the role for you. Who You Are You are an experienced product leader who operates confidently at the intersection of technology, cybersecurity, and customer needs. You’ve led complex products and know how to translate technical capabilities into clear, practical value for customers. With a strong understanding of the cybersecurity landscape, you work effectively with technical teams to make informed product decisions in a rapidly evolving environment. You bring a customer-focused, outcome-driven mindset and can design accessible, effective solutions for organizations with varying levels of security maturity and operational capacity. You balance strategic thinking with execution, setting clear direction while delivering results in complex environments. You communicate clearly, collaborate across teams and build alignment among technical and non-technical stakeholders alike. What You’ll Do
- Define, communicate and execute product roadmaps aligned with CIRA’s strategic priorities for cybersecurity products and services
- Lead early-stage product discovery, platform evolution and decision-making for new cybersecurity capabilities, integrations and services
- Define product requirements and success metrics informed by customer feedback, threat trends, market analysis and operational insights
- Identify opportunities to leverage DNS-layer visibility, telemetry and threat intelligence to improve detection quality, automation and customer outcomes
- Work cross-functionally with engineering, security operations and partners to deliver secure, resilient and accessible product experiences
- Balance long-term platform strategy with near-term delivery, helping teams make informed trade-offs in a fast-evolving threat landscape
- Collaborate with channel partners, managed service providers and internal stakeholders to support product adoption and market expansion
- Support go-to-market activities including product positioning, customer engagement and sales enablement for CIRA Cybersecurity Services
- Support the sales cycle from customer engagement through to successful product implementation
- Act as a subject matter expert, representing CIRA through customer engagements, webinars, conferences, trade shows and other industry events
- 5-8 years of experience in product management, ideally within complex cybersecurity or technology environments
- Experience conducting user and market research and translating insights into scalable, customer-focused products and services
- Experience writing detailed functional requirements and working closely with agile engineering teams
- Strong understanding of cybersecurity concepts, threat landscapes, and security operations workflows
- Experience working with cross-functional stakeholders, including engineering, sales, operations and external partners
- Ability to communicate complex technical concepts clearly to both technical and non-technical audiences
- Experience bringing new products or capabilities from concept to launch is considered an asset (0-to-1)
- Ability to make and defend prioritization decisions in high-pressure environments
- Experience owning a product P&L or contributing to pricing and packaging decisions
- Willingness and ability to travel
- Définir, communiquer et mettre en œuvre des feuilles de route pour les produits harmonisées avec les priorités stratégiques de CIRA en matière de produits et services de cybersécurité
- Diriger les activités de découverte de produits en phase initiale, l’évolution de la plateforme et la prise de décisions concernant de nouvelles capacités, intégrations et de nouveaux services de cybersécurité
- Définir les exigences pour les produits et les indicateurs de réussite à partir des commentaires des clients, des tendances en matière de menaces, des analyses de marché et des observations opérationnelles
- Déterminer les occasions de tirer parti de la visibilité au niveau de la couche DNS, de la télémétrie et des renseignements sur les menaces afin d’améliorer la qualité de la détection, l’automatisation et les résultats pour les clients
- Collaborer avec les équipes d’ingénierie, des opérations de sécurité et les partenaires afin d’offrir des expériences produit sécuritaires, résilientes et accessibles
- Équilibrer la stratégie à long terme de la plateforme avec les livrables à court terme, en aidant les équipes à prendre des décisions éclairées dans un contexte où le paysage des menaces évolue rapidement
- Collaborer avec les partenaires de distribution, les fournisseurs de services gérés et les parties prenantes internes afin de favoriser l’adoption des produits et l’expansion du marché
- Soutenir les activités de mise en marché, notamment le positionnement des produits, les interactions avec la clientèle et l’habilitation des ventes pour les Services de cybersécurité de CIRA
- Soutenir le cycle de vente, depuis les interactions avec la clientèle jusqu’à la mise en œuvre réussie des produits
- Agir à titre d’expert en la matière en représentant CIRA lors de rencontres avec la clientèle, de webinaires, de conférences, de salons professionnels et d’autres événements du secteur
- De cinq à huit ans d’expérience dans la gestion de produits, de préférence dans des environnements complexes liés à la cybersécurité ou aux technologies
- Expérience de recherche auprès des utilisateurs et du marché, ainsi que de la transformation des observations recueillies en produits et services évolutifs axés sur la clientèle
- Expérience dans la rédaction d’exigences fonctionnelles détaillées et dans la collaboration étroite avec des équipes d’ingénierie agiles
- Solide compréhension des concepts liés à la cybersécurité, du paysage des menaces et des flux de travail des opérations de sécurité
- Expérience de collaboration avec des parties prenantes de différents secteurs, notamment l’ingénierie, les ventes, les opérations et des partenaires externes
- Capacité à communiquer clairement des concepts techniques complexes à des publics techniques et non techniques
- L’expérience de la mise en œuvre de nouveaux produits ou de nouvelles fonctionnalités, de la conception à la commercialisation (0 à 1), constitue un atout
- Capacité à prendre et à défendre des décisions de priorisation dans des environnements à forte pression
- Expérience de la gestion d’un compte de résultat de produit ou de la contribution aux décisions relatives à la tarification et à l’offre
- Disponibilité pour effectuer des déplacements
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