Veterinary Receptionist Lead
$20 - $24 per hourFull-time
Royal York Veterinary Hospital
Job Responsibility:
Job OverviewWe are seeking a compassionate and organized Lead Veterinary Receptionist to join our dedicated team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service and support. Your responsibilities will include managing appointments, handling inquiries, and ensuring a welcoming environment for both pets and their owners. A background in customer service is a plus, as you may assist with basic lab tasks when needed.
Responsibilities
- Greet clients and their pets warmly upon arrival, ensuring a positive first impression.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Process patient records accurately and maintain confidentiality at all times.
- Assist veterinary staff with basic laboratory tasks as needed, including sample collection and preparation.
- Handle billing and payment transactions with accuracy.
- Maintain a clean and organized reception area to create a welcoming atmosphere for clients.
- Provide information on preventive care, nutrition, and other pet-related topics to clients.
- Coordinate communication between clients and veterinary staff to ensure seamless service delivery.
Skills
- Strong communication skills with the ability to interact effectively with clients and team members.
- Excellent organizational skills to manage multiple tasks efficiently in a fast-paced environment.
- Proficiency in using office equipment and veterinary management software is preferred.
- Basic knowledge of veterinary terminology and procedures is advantageous.
- A background in laboratory work is highly desirable to assist with lab-related tasks when necessary.
- Compassionate attitude towards animals and their owners, demonstrating empathy in all interactions.
- Ability to work well under pressure while maintaining attention to detail.
Join our team as a Veterinary Receptionist where your passion for animals meets your organizational skills!
Job Types: Full-time, Permanent
Pay: $20.00-$24.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Vacancy posted 5 days ago
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