SAP BPC Support Lead at Madiba

Lead the charge in SAP BPC support with Madiba as a Support Lead in Canada. Bring your expertise in managing offshore teams and handling financial systems to ensure smooth operations. Madiba is seeking an SAP BPC Support Lead for full-time engagement. In this key role, you will manage production support for a live financial planning system and serve as the primary escalation point for issues. Your responsibilities include overseeing the Cherwell support queue and delivering timely status reports to management and stakeholders. Key Responsibilities:

• Own and prioritize the Cherwell support queue
• Manage offshore support team across daily tasks
• Deliver regular status reports to management
• Lead root cause analysis for production incidents
• Coordinate change delivery across various environments

Requirements:

• Proven production support experience with BPC
• Experience managing offshore teams in different time zones
• Strong EPM Excel Add-in skills
• Expertise in data transformation and monitoring
• Familiarity with BW operational tools and user support

Utilize your SAP expertise and leadership skills to enhance financial planning operations at Madiba. #J-18808-Ljbffr