Technical Sales Representative

Division: Pump

Location: Ontario

Territory: GTA, with alternative monthly trips to Timmins and surrounding areas

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Under the supervision of the Sales Supervisor , the Technical Sales Representative is responsible for providing field technical sales support to customers of John Brooks Company in various markets and industries. The incumbent will be responsible for consultative field sales activities – both generating and closing sales opportunities, necessary to maintain and grow business for Pump products. Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets.

DUTIES & RESPONSIBILITIES

• Responsible for providing top quality field technical sales support to customers for pump products and pump systems (50%-60% Travel)
• Manage & service existing business/ client base within sales territory
• Establish and maintain professional business relations with new and existing customers
• Conduct sales calls/meetings with existing customers; discuss new opportunities/products, cross-sell new products, follow up on prior orders/ongoing applications, and close orders
• Prospect, generate, and qualify sales opportunities and leads; conduct sales calls/meetings, provide recommendations, and discuss product options & opportunities
• Visit customers to review products & applications, evaluate and recommend custom pump solutions to suit individual customer needs
• CRM management; create, submit, track, and update statuses of all proposals, quotations, and customer inquiries in Maximizer
• Participate in joint calls with managements, suppliers, and other division representatives
• Liaise regularly with internal team members; provide product and system technical support, and assist with product selection and proposals
• Participate in joint calls with strategic suppliers in order to discover new opportunities, or to help strengthen the Company offering
• Represent the Company in tradeshows; conduct professional technical presentations, and promote core products for specific product applications
• Set professional development goals and works towards their fulfillment; attend all required training

QUALIFICATIONS

Essential:

• College Diploma in a related field
• Minimum 3-6 years of Industrial Process Pump sales experience
• Proficient sales skills and a keen desire to continue developing those skills
• Must demonstrate sound technical and mechanical proficiency relating to various product applications
• Advanced computer skills; proficient with Microsoft Office Suite (Excel, Word etc.)
• A hunter mindset with a strong technical aptitude and a general understanding of industrial processes
• Must demonstrate interpersonal savvy in order to build and maintain relationships
• Excellent time management, communication, and problem-solving skills
• Strong presentation skills and experience preparing professional PowerPoint decks
• Valid Driver’s License
• Demonstrated alignment with John Brooks values; customer first, ownership/accountability, respect, performance excellent, integrity and innovation
• Ability to lift up to 50 pounds

Desirable:

• Working knowledge of industry products, systems and applications
• Working knowledge of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software systems

WORK ENVIRONMENT

Fast-paced environment in a dynamic competitive industry

Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings

Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we’ll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT’S IN IT FOR YOU?

• Competitive remuneration including base salary + incentive
• Competitive vacation
• Car Allowance
• Paid personal day program
• Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision
• Company Group RRSP with employer matching
• Annual health & wellness subsidy
• Monthly car allowance and mileage reimbursement program
• Company provided iPhone, iPad, and laptop

FUN FACTS

• The average employee tenure is 9 years
• We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays
• We regularly host social events and gatherings to foster togetherness and fun