clerk, customer service
$17.6 per hourFull-time, Part-time
World Gym Guelph
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Fitness centre
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Distribute clean towels and toiletries
- Clean and maintain equipment
Experience and specialization
Computer and technology knowledge
- Internet
- MS Excel
- MS Windows
- MS Word
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Bending, crouching, kneeling
- Handling heavy loads
- Repetitive tasks
- Standing for extended periods
- Walking
Weight handling
- Up to 23 kg (50 lbs)
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Other benefits
- On-site recreation and activities
Vacancy posted 2 days ago
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