Insurance Policy Administration Manager

Manage policy administration for Premier Canada Assurance Managers Ltd., applying strong insurance processing knowledge and operational judgment. This permanent, full-time position includes hybrid work.The Manager, Processing, leads a team responsible for accurate, timely transaction completion across specialty insurance operations. You will coordinate new business, renewals, endorsements, cancellations, policy issuance, invoicing, and supporting documentation. Success requires coaching employees, balancing workloads, resolving escalations, maintaining standards, and partnering with Underwriting, Finance, and internal teams to support brokers.Key Responsibilities:
Coordinate new business, renewals, endorsements, and cancellationsEnsure complete underwriting information and supporting documentationCoach employees through onboarding, training, and developmentResolve complex processing, documentation, and service mattersReport workload, accuracy, service levels, and resource needsRequirements:
Minimum five years in Canadian property and casualty insuranceProcessing, underwriting support, policy administration, or operational experienceExperience providing employee direction or supervisionExcellent attention to detail and timely service commitmentClear communication and solutions-focused problem solvingUse policy administration expertise, employee coaching, and service coordination to strengthen processing for specialty insurance partners.
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