Marketplace Integrity Program Manager

Lead marketplace integrity at AMA across provider vetting, compliance monitoring, and platform standards in a hybrid Manager position.As Manager, Community Platform Operations, you will own the trust framework for AMA Marketplace and support AMA Community operations. Your work will establish eligibility, background checks, credential verification, insurance confirmation, and ongoing compliance standards. You will also manage listing quality, removals, dispute pathways, and reporting while collaborating with cross-functional teams.Key Responsibilities:
Own provider eligibility, verification, and ongoing compliance requirementsMaintain provider decisions, suspensions, and removal recordsDevelop acceptable-conduct policies and risk pathwaysMonitor listings and escalate platform-term violationsPartner on reporting tools and dispute workflowsRequirements:
Degree or diploma in risk, compliance, operations, or related fieldPolicy framework design or compliance program experienceStrong written communication for policies and decision recordsAnalytical ability using dashboards and operational dataE-commerce or two-sided platform experience is an assetUse compliance, marketplace operations, policy development, and analytical judgment to strengthen AMA platform integrity.
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