Unified Communications Architect St. Paul

Design enterprise communications with Cisco Webex and cloud collaboration platforms as TRA’s Unified Communications Architect in St. Paul, Minnesota. Regular in-person work is required.Teachers Retirement Association seeks an Information Technology Specialist 5 to own end-to-end unified communications architecture. You will guide Webex, Calabrio ONE, Singlewire InformaCast, Zoom, Microsoft Teams, and Google Meet. The role also integrates voice and video traffic with enterprise networks and infrastructure.Key Responsibilities:
Establish agency-wide communications technical standardsDevelop migration roadmaps for cloud calling and contact centersDirect vendors’ technical work across communications systemsOversee platform interoperability and user experienceServe as final internal communications escalation pointRequirements:
Five years’ progressive enterprise unified communications experienceFour years in senior technical or architect-level rolesExperience with encryption, certificates, and identity federationKnowledge of VoIP, SIP, QoS, and network readinessBachelor’s degree may substitute for one year’s experienceApply your Webex architecture, cloud migration, and network integration expertise to TRA’s enterprise communications environment in St. Paul.
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