It Change Management And Release Engineer Ii

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.REPORTING TO:
Director, Change and Release ManagementPRIMARY OBJECTIVE:
Support and enforce CI’s IT Change and Release Management processes for all infrastructure and application changes.RESPONSIBILITIES:
General
Assist Director of Change and Release Management with Monthly Change Management Committee agenda, conducting meeting (serve as backup) and taking meeting minutesAttend and contribute to daily team meetings providing updates via Kanban board in JiraEnsure that third party applications follow the same standards and methods as internal applicationsAssure that all work assigned to the CM Team is completed within the proper time in accordance to established SLA’sReview all entries on the IT Events calendar and assist in resolving conflictsInitiate and communicate out change freeze/blackout periods as neededInfrastructure Change Management
Review/Approve all Infrastructure Change Requests for validity and completenessReview and update CAB Agenda weekly.Assist in hosting/presenting weekly Change Advisory Board meetings.Send out weekly Infrastructure change thread after CAB meetingsMaintain/update Change Management policies and proceduresSupport the Information Technology department in usage of the ServiceNow Change Management modulePerform Post Implementation Reviews (Meeting and Report) for issues caused by Change RequestsAct as the primary point of reference for questions, problems, and suggestions about the change management process / system.Update CMDB Change Approvers for mapped systemsContinually enhance and research the Change Management processSoftware Release Management
Review and authorize all on-prem and cloud software deployments based on proper process, verified authorization and testing (including making assignments to other IT teams as necessary)Conduct Filesystem and Web application deploymentsEnsure that audit trails of promotions to Test and Production environment requests are availableReview and authorize all backup and refresh requests for Test and QA environmentsRefresh Test and QA environment File System/Web Apps and assign backups/database refreshes and restartsWork closely with application development leads to understand release requirements, risks, and provide feedback to ensure releases are scheduled and executed effectively according to CM proceduresCreate and configure test and production filesystem environments and ensure secure ownership and permissionsCI/CD
Maintain existing CI/CD pipelines in JenkinsMaintain deployment scripts and environment configurations filesUpdate and maintain Artifact dashboard for tracking deployments and environment status’Provide support for File System and Database deployments performed through JenkinsProvide support for CI/CD tools: Jenkins, Flyway DB, CheckMarx, etc.Support users of the on-prem CI/CD platform including GIT for version controlTest new and updated plugins used by the CI/CD platformFile Integrity Monitoring
Maintain and configure new rules, tasks, and actions in Tripwire EnterpriseManage licensing and track usage in TEReview all Tripwire reports and reconcile changes against change requests and authorized deploymentsReconcile Windows/Unix and RHEL OS changes on all in scope serversDomains and Certificates
Maintain Registrar account information securely in CyberArk (enterprise password management tool) and approve password release requests for supporting Network teamManage Public Certificate Authority account and assist Sr Production Control Manager in renewing site inventory licenseMaintain Procedures for management of domains and certificatesMaintain Domain inventory list, tracking important details (e.G. Registrar, company, expiry date, Additional SAN etc.)Track domain expiries and renew them according to documented proceduresProcure new domains as requiredMaintain Public certificate inventory and track Subject alternative names, expiry dates, ownership, etc.Maintain Private/Internal certificate inventory (Web and printer certs)Generate and sign certificates using the public certificate authority and internal CALead renewal process of existing internal certificates, following the defined certificate procedures maintained by the CM teamProcess all payments related to domains and certificates and notifying Account PayableQUALIFICATION / REQUIREMENTS:
Education / Training
A degree or diploma from an accredited institution in Computer Science/Programming or equivalent experience.5+ years of Change and Release Management experience in a large corporate IT environment (On Prem and Cloud).5+ years of working in an aligned ITIL environment.1+ years of DevOps and CI/CD experience.Skills and Abilities
Excellent understanding of Software Configuration Management and Change Management processesStrong knowledge of GIT version control including SourceTreeGood understanding of Agile processes including usage of Atlassian tools (Jira, Bitbucket, Confluence)Jenkins CI/CD pipeline experience is an assetSolid Shell scripting knowledgeSolid UNIX/Linux skills requiredTLS/SSL certificate experience an assetStrong attention to detail and analytical skillsExcellent communication skills, both written and oral, requiredOn Call Responsibilities
The successful candidate will be eligible to participate in the on-call rotation after completing three months in the role.The anticipated base salary range for this position is$65,000 to $85,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program.In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.Modern HQ location within walking distance from Union StationTraining ReimbursementPaid Professional DesignationsEmployee Savings Plan (ESP)Corporate Discount ProgramEnhanced group benefitsParental Leavetop-up programPaid time off for VolunteeringWe are focused on building a diverse and inclusive workforce.CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities.CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.
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