Director, CIAM Strategy & Product Management CIAM Platform Specialization

What Is the Opportunity

Director of CIAM Platform Management & Next-Generation Identity Architecture responsible for designing, implementing, and evolving RBC's comprehensive CIAM platform ecosystem to support a future-state vision of real-time access intelligence, identity risk scoring, dynamic access decisioning, and ultimately Zero Standing Access governance.

Responsibilities

• CIAM Platform Ownership : End-to-end management of the CIAM platform portfolio, including core authentication/authorization (Auth0), network access control (F5), identity governance, risk scoring, and access intelligence capabilities.
• Next-Generation Architecture : Define and implement the technical roadmap for evolving identity governance to support Zero Standing Access, real-time risk scoring, and adaptive access decisions across human & non-human identities.
• Vendor & Technology Ecosystem : Strategic vendor management of Auth0, F5, and complementary identity intelligence platforms (Veza, Radiant Logic, Silverfort, CyberArk) to ensure cohesive platform integration and capability advancement.
• Cross-Functional Leadership : Build and lead teams, establish governance models that align CIAM capabilities with enterprise architecture, regulatory compliance, and Lines of Business requirements.
• LoB Collaboration & Requirements : Work directly with LoB stakeholders to understand migration requirements, data integration needs, and automation opportunities for CIAM platform onboarding; translate business requirements into technical specifications.
• Develop and maintain automated migration tools, risk assessment automations, and governance workflows in collaboration with internal AI teams; provide technical oversight to ensure maintainability, scalability, and adherence to enterprise architectural standards.
• Facilitate stakeholder workshops, validate automation designs, and communicate progress to technical and business audiences.
• Identify bottlenecks in current CIAM onboarding processes, recommend automation solutions, track velocity improvements, and continuously refine approaches.
• Recruit, mentor, and develop a high-performing team, set performance objectives, conduct quarterly reviews, and establish a culture of high employee engagement.
• Lead information security awareness, communication, and training programs aligned with CIAM strategy; monitor global CIAM trends and regulations.
• Promote CIAM best practices, strategy, and vision across the organization through events and roadshows.

Qualifications

• 10+ years of experience in Identity and Access Management (IAM/CIAM) platform architecture and design.
• Demonstrated leadership in designing and implementing enterprise-wide CIAM platforms or authentication/authorization platforms (e.g., Auth0, Okta, Ping).
• Experience with network access control platforms (F5, Palo Alto, Cisco).
• Proven ability to define product roadmaps and prioritize across competing stakeholder needs.
• Experience managing vendor relationships for identity technologies ensuring platform integration.
• Expert-level knowledge of authentication, authorization, identity governance, and access control architectures.
• Deep familiarity with Auth0, F5, and complementary identity intelligence/governance platforms.
• Strong understanding of Zero Trust principles, real-time risk scoring, dynamic access decisions, and Zero Standing Access models.
• Knowledge of securing machine identities, API authentication, AI services, and autonomous workloads.
• Ability to translate business strategy into platform roadmaps; understanding of financial services business models and compliance requirements.
• Demonstrated ability to recruit, develop, and retain high-performing teams.
• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or equivalent.

Nice‑to‑have

• Hands‑on experience with Auth0, F5, Veza, Radiant Logic, Silverfort, or CyberArk technologies.
• Experience implementing Zero Trust or Zero Standing Access initiatives.
• Knowledge of identity fabric or identity data aggregation platforms.
• Exposure to AI/ML applications in identity and access governance.
• Experience governing non-human identities (machine identities, API security, service accounts).
• Background in financial services or regulated industries.
• Experience with verifiable credentials or emerging identity standards.
• Familiarity with RPA or automation in identity governance contexts.
• CISSP, CCSK, or equivalent security certification.

What’s in it for you

• A comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leadership support through coaching and development opportunities.
• Opportunity to make a lasting impact and contribute to a dynamic, collaborative team.
• A world-class training program in financial services.
• Flexible work/life balance options.
• Opportunities to work on challenging projects.

Additional Job Details

• Location : 16 York St, Toronto, Canada.
• Work hours per week : 37.5.
• Employment type : Full time.
• Platform : Technology and Operations.
• Job type : Regular.
• Pay type : Salaried.