Senior Product Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager based in Canada.

As a Senior Product Manager, you’ll lead the strategy and delivery of large-scale digital commerce experiences for leading brands.
You’ll translate business goals and discovery insights into clear product visions, roadmaps, backlogs, and measurable outcomes.
Working across product, engineering, architecture, and delivery teams, you’ll bring structure and alignment to complex initiatives.
You’ll play a key role in Shopify Plus projects, including migrations, new builds, integrations, and ongoing optimization.
The role combines strategic thinking, technical fluency, commercial awareness, and hands-on client collaboration.
You’ll also help strengthen product management practices and contribute to a high-performing, autonomous consulting environment.
This is an opportunity to influence meaningful commerce transformation while working remotely with experienced technology professionals.

• Lead post-sale discovery sessions to understand business objectives, customer journeys, operational processes, and client needs, translating findings into clear product visions, measurable objectives, and agreed scopes.
• Partner with technical architects, solutions engineers, delivery managers, and clients to define project scope, manage trade-offs, and address change requests, timeline impacts, and commercial considerations.
• Build and maintain structured product backlogs, including epics, user stories, acceptance criteria, priorities, and dependencies.
• Own product roadmaps and prioritization for commerce migrations, new builds, and optimization initiatives, ensuring alignment between business value and delivery capacity.
• Work closely with delivery and engineering teams throughout implementation, providing product context, resolving ambiguity, protecting scope, and supporting successful sprint execution.
• Facilitate alignment and trade-off discussions across client and internal stakeholders, including senior and C-suite audiences.
• Support user acceptance testing, release readiness, and client enablement before and after launches.
• Define and monitor KPIs related to conversion, average order value, retention, scalability, operational efficiency, and overall business impact.
• Review delivered functionality with clients and identify opportunities for iterative improvements while maintaining clear scope and priorities.
• Act as a strategic product partner, helping enterprise commerce clients achieve measurable long-term value.
• Contribute to the development of product management frameworks, discovery practices, documentation standards, and delivery processes.
• Mentor colleagues in product-led and scope-driven thinking and contribute to thought leadership, case studies, and best practices within the broader practice.

Requirements:

• 3+ years of experience in Product Management or a comparable role such as Product Owner or Business Analyst, ideally within a brand, agency, consultancy, or similarly client-focused environment.
• Proven experience delivering large-scale digital commerce initiatives, including migrations from platforms such as Salesforce Commerce Cloud, Magento, or Hybris to modern SaaS ecosystems.
• Strong knowledge of Shopify Plus and the broader commerce technology ecosystem, including ERP, OMS, PIM, CRM, CDP, payments, APIs, and integrations.
• Experience working with enterprise stakeholders and the ability to collaborate confidently with C-suite leaders, product teams, engineering teams, and other decision-makers.
• Strong understanding of agile delivery methodologies such as Scrum or SAFe, combined with experience using product discovery frameworks.
• Excellent communication, facilitation, and stakeholder-management skills, with the ability to create clarity and alignment across complex, multi-disciplinary projects.
• Strong technical literacy, including an understanding of APIs, integrations, architecture fundamentals, and modern digital commerce infrastructure.
• Commercially minded and able to connect product decisions to ROI, business outcomes, and client value.
• Analytical and detail-oriented, with experience defining, tracking, and interpreting KPIs to measure product and business success.
• Comfortable operating in ambiguous, fast-moving environments while maintaining structure, protecting scope, and driving execution.
• Experience supporting multi-market or international merchants is an advantage.
• Familiarity with CRO, experimentation, and analytics tools is a plus.
• Experience helping establish or scale a product management practice within an agency or consultancy is desirable.

Benefits:

• Fully Remote: Work from anywhere with a strong internet connection.
• Comprehensive Benefits: Healthcare, dental, and vision coverage, with 401(k) benefits available to U.S. employees.
• ️ Unlimited PTO: Take the time you need to recharge, with a minimum expectation of 15 days off annually.
• ⚖️ Work-Life Balance: Flexibility designed to support both professional growth and personal time.
• Team Retreats: Participate in regular company-wide retreats and team experiences in destinations around the world.
• Professional Growth: Work across multiple industries and cutting-edge digital commerce projects alongside highly experienced engineers and designers.
• High Impact: Influence ambitious projects and help shape modern commerce experiences for major brands.
• Ownership & Autonomy: Take meaningful ownership of your work within a fast-moving environment with minimal unnecessary meetings.
• Continuous Learning: Collaborate with senior professionals who value knowledge sharing, experimentation, and ongoing development.