Business Process Lead, Asset Protection Operations

Title: Business Process Lead, Asset Protection

Position Overview

The Business Process Lead, Asset Protection leverages expertise in process improvement, superior communication skills, and high-level quantitative skills to reduce shrink through actionable data‑driven decisions. As a strong and effective communicator, the role translates technical nuances into an accessible shared language to drive organizational alignment.

Key Responsibilities

Strategic Operational Integration

• Seamlessly integrate Asset Protection protocols into front end, back end, and sales‑driving operations to minimize risk.
• Partnering with cross‑functional partners to ensure AP strategies support overall business goals and customer service standards.

Process Improvement and Project Management

• Lead the creation, implementation, and continuous improvement of operational processes focused on overall loss prevention and efficiency.
• Act as the primary lead for change management ensuring new AP technologies and workflows are adopted without friction.
• Oversee relationships with third‑party technology and other vendors, ensuring systems meet performance and ROI benchmarks.

Data Analytics and Financial Oversight

• Quantitative problem solving by using data and financial analyses to identify root causes of inventory shrink and operational gaps.
• Translate complex data sets into clear and accessible reporting or insights that drive strategic decision‑making for leadership.
• Perform comprehensive financial analysis to isolate root cause of inventory variances and deliver evidence‑based recommendations to support process improvement.

Cross‑functional Collaboration

• Serves as the subject matter expert between asset protection, operations, and other cross‑functional business teams.
• Presents findings and strategic recommendations to all levels of leadership.

Competencies

• Instills Trust
• Communicates Effectively
• Customer Focus
• Collaborates
• Action Oriented
• Drives Results

Skills

• Excellent communication skills at all levels of an organization and comfort around all levels of leadership.
• Exceptional analytical ability.
• Statistics and finance knowledge.
• Ability to solve complex problems.
• Strong SQL and/or Python knowledge – a plus.
• Customer service focus.
• Understanding of Home Depot’s current business processes (in‑store, Store Support, Supply Chain, Inventory, Merchandising, etc.) – preferred.
• Understanding of Home Depot systems (SAP, GBQ, etc.) – preferred.

Direct Manager / Direct Reports

• Reports to the Sr Manager of Asset Protection Process.
• Direct reports: None.

Travel Requirements

• 10‑20%

Physical Requirements

• Standard office setting.

Hybrid Work

• Onsite (5 days in office with regular/frequent visits to store locations).

Working Conditions

• Office.
• Occasional work in store warehouse environment that can be dusty and noisy.

Minimum Education

• Bachelor’s degree.

Minimum Years of Work Experience

• 5 years.

Minimum Leadership Experience

• None.

Certifications

• No certifications required.

Other Requirements / Assets

• None.

Pay range: between $55,100.00 - $62,000.00.