Tangerine Senior Manager Everyday Banking

Take the lead with Tangerine as a Senior Manager in Everyday Banking at our contact centre in Moncton. Your leadership will drive client satisfaction and team success. This senior management position at Tangerine requires overseeing the execution of banking strategies and ensuring compliance with regulations. You will set performance standards, motivate teams, and drive customer-focused initiatives that enhance overall banking experiences. Collaboration with various departments to improve systems and processes will be key to your success. Key Responsibilities:

• Lead initiatives to deepen customer relationships
• Develop high-performance teams and set service standards
• Ensure compliance with all regulatory requirements
• Manage multiple improvement projects efficiently
• Report on department fiscal goals and variances

Requirements:

• University or College Degree or equivalent
• 5+ years in contact centre roles
• Leadership experience of 2-3 years
• Strong process management abilities
• Excellent communication skills for team motivation

Shape the future of banking with your leadership at Tangerine. #J-18808-Ljbffr