Payroll Coordinator

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About the role

Reporting to the Payroll Manager, the Payroll Coordinator is responsible for providing organizational and administrative support within the Payroll Department, ultimately resulting in the process and procedures of internal payroll process.

Location: Mississauga

A little more about the role and responsibilities:

• Support the processing of the bi-weekly payroll for 5000+ employees
• Respond to payroll queries and employee requests
• Manage payroll inboxes and address employees’ inquiries in a timely manner
• Processing terminations, new hires
• Assist in reconciliation, validating, assigned projects
• Work closely with HR, Recruitment, and Operations teams
• ADP and excel Reporting
• Issuing and amending ROE’s

Required Skills

• Self-starter and able to work independently
• Ability to multitask
• Comfortable in a team environment and communicating with others effectively
• Proficient in Microsoft Office, including Excel
• ADP WFN experience is an asset
• Excellent interpersonal, organizational and time management skills
• Ability to work independently in a fast-paced, dynamic environment as well as in groups Canadian payroll experience
• Effective problem solving, time management and inter-personal relation skills with a positive and supportive tone, attitude, and work ethic
• Highly adaptive, organized, and detailed orientated
• Ability to work in a fast-paced environment

Let's Talk Perks

While the starting salary for this role typically begins at $65,000 to $68,000, your final offer will reflect your relevant skills, individual strengths and experience. Beyond the numbers, we’re proud to offer a holistic package that includes bonus opportunities, room to grow, chances to be recognized, top-tier benefits, and perks that make coming to work something you can look forward to. We’re committed to supporting your success every step of the way.

• Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
• Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
• Retirement support: Company-sponsored savings plan to help build your financial future.
• Hybrid work model: Designed to support collaboration, learning, and meaningful connections.
• Top-tier tools: Best-in-class systems and equipment so you can do your best work.
• Convenient location: Our Mississauga office offers free parking, EV charging stations, and direct access to public transit for both Toronto and Mississauga.
• OSL Cares: Opportunities to give back through community and charity initiatives.
• WE at OSL: Supporting women’s empowerment and leadership.
• Career growth: Ongoing training, development, and programs to help you advance.
• Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running — now a Platinum Club member.

The Interview Process

• Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
• Step 2: The next step is an in-person interview with the hiring Manager.
• Step 3: The next step is an in-person interview with the hiring Manager and SVP Finance.

If this sounds like you and you are excited to be a member of our team, please apply now.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.