Director, Software Engineering

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.
Why is this role important?As a technical leader, you will assist the team in building, improving, and maintaining a world class digital ecosystem. You will roll up your sleeves to lead a team of engineers and software development managers in designing, developing, integrating, and testing services and platforms.
You should have extensive experience designing and building microservices on the cloud, mobile productivity applications, excellent communication skills, and a drive to make a significant impact in the ways Canadians’ shop. Expect to take ownership of technical vision and strategy, to take the lead on key architectural decisions, to mentor a growing team, to hold high standards in operation excellence and production availability.
Working closely with the Senior Director, Software Development, and acting as a member of the technology leadership team, you will ensure that the platform for the rewards program scales to meet ambitious growth targets for the business while addressing the functional and non-functional requirements. You will lead and mentor a talented team of technical leads and developers, focusing on continuous improvement, software excellence, and maintaining a high performing development organization. In addition to our internal team, you will also be accountable for managing our outsourced development partners across onshore and offshore teams.
What You’ll Do
Leading and mentoring a high performing team in a rapid development environment.
Ensuring consistent, and timely delivery, of new digital experiences across web and mobile interfaces while driving good application design, scalability, development velocity, predictability and quality.
Ability to apply the right development approach – agile or blended – based on project and business needs and effectively coordinating the implementations across internal, partner and vendor teams.
Scaling our digital solutions to serve millions of customers daily.
Communicate project status and issues in a concise and accurate manner to executives.
Collaborate with multiple business and technical teams to define and deliver complex features.
Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
Plan and manage multiple parallel projects
Work with the product management team to continuously improve our product development methodologies.
Recruit and retain top development talent
Does This Sound Like You
You have 2+ years of experience in a Director level role, preferably in an eCommerce business, and you’re looking for a new challenge.
Digital Health experience is nice to have
You’re always looking to support your team, to grow your next leaders both from a technical perspective, as well as communication skills.
You’re a developer at heart. You’re passionate about writing good software, and you’re experienced in making wise tradeoffs.
You love to get a group of talented engineers together to solve difficult problems. You wish you had more time to code, but you recognize that you now can have higher-leverage contributions for your team.
You are always learning and growing. Not one to rest on your laurels, you actively seek out things outside your comfort zone.
Bachelor’s Degree in Engineering or Computer Science
Excellent understanding of the cloud technology stack and micro-services architecture.
Excellent understanding of the agile principles and methodologies.
Strong understanding of the retail industry as it relates to eCommerce.
Good understanding of both front end and back end technologies
Strong interpersonal skills including ability to work in a cross-functional environment and communicate with all levels of the organization.
Demonstrated ability to drive to clear action and ownership among large development teams.
Eye for talent and a history of building high performance development teams
A true leader – someone who enables and inspires their team to do their best work
Hands on technologist who can dive deep and hold their own with senior developers building a scalable product.
Demonstrated ability to harness the power of technology and people to accomplish big things.
Decisive, confident, and experience with influencing others.
Strong sense of urgency and personal commitment.
How You’ll SucceedAt Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.
If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.
Looking for a challenge? Good. Love an innovative work environment? Even better.
Employment TypeFull time
Type Of RoleRegular
Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle Salariale à L’embauche$170,000.00 - $220,000.00 / 170.000,00$ - 220.000,00$ (per year / par an)
A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
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