Director Of Client Ai Delivery

Lead client AI delivery for nesto’s Maestro platform from a hybrid Toronto or Montreal office, guiding production activation and model-risk approval.As Director of AI Delivery, you will run end-to-end implementations for financial institution clients through Nesto Cloud. You will lead senior delivery teams, manage executive relationships, and convert agent evidence into decisions across requirements, testing, governance, and production. The role requires hands-on AI implementation experience and strong delivery leadership.Key Responsibilities:
Set delivery approaches and build trust with client executivesOwn plans, written exit criteria, and nine stage decisionsLead delivery managers, underwriting experts, data scientists, and program PMsChair weekly agent evaluation reviews and prioritize Engineering tuningSecure model-risk approvals and oversee shadow and production activationRequirements:
Client-facing delivery experience as an engagement or implementation leaderExperience leading senior teams and EVP-level working sessionsHands-on client AI implementations from requirements through productionAbility to assess precision, recall, and model evidenceExperience defining exit criteria and documenting delivery decisionsOwn client AI implementations for Maestro by combining delivery leadership, model-risk coordination, and production readiness expertise.
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