Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Site Activation Specialist with payment experience in Clinical Trials (Client Dedicated, Remote - CAN)

Site Activation Specialist with payment experience in Clinical Trials (Client Dedicated, Remote - CAN)

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

General – Responsible for providing quality on deliverables at the country level and follows project requirements and applicable country rules, with oversight from the SSU Country Manager.

  • Works within the forecasted submission/approval timelines and ensures they are complied with and tracks milestone progress in agreed upon SSU tracking system in real time; if forecasted timelines are not reached provides clear rationale for delays, assists with contingency plan to mitigate impact, and escalates the issue as soon as identified. 
  • Monitors basic financial aspects of the project and the number of hours/tasks available per contract; escalates discrepancies in a timely fashion. 
  • Reviews and complies with Standard Operating Procedures (SOPs) and Work Instructions (WIs) in a timely manner, keeps training records updated accordingly and ensures timesheet compliance. 
  • Ensure all relevant documents are submitted to the Trial Master File (TMF) as per Company SOP/Sponsor requirements.

Responsible for one or more of the following functions at the country level:

  • Local Submissions Specialist - Follows the project direction provided by the designated country startup advisor (CSA) and SAM. May serve as a point of contact for the SAM/PM (or designee) during startup on allocated projects. Compiles and/or reviews essential document packages for site activation and may also be involved in essential document collection from site.
  • Prepares and submits Central EC Applications, Local EC Applications, RA Applications, and other local regulatory authorities or hospital approval submissions as required and under supervision. Prepares ongoing submissions, amendments, and periodic notifications required by central and local EC and RA, and other local regulatory authorities as needed within the country; includes safety notifications as required by local rules, with oversight from the SSU Country Manager.
  • May act as liaison and facilitator between investigational sites and functional leads for related tasks  and/or issues. Oversee site activation end to end process at country/ site level.
  • Local Site ID and Feasibility Support – Provides support with site selection lead and PM/SAM to ensure that the appropriate sites are selected for individual studies based on the requirements of the clinical trial.
  • May be asked to perform: Local Investigator Contract and Budget Negotiator – Supports the SAM to agree on country template contract and budget. Assists in producing site-specific contracts from country template. Under supervision assist in negotiations of budget and contract with site and via Site Contracts Service Centre and SAM lead with Sponsor until resolution of issues and contract execution. 
  • Assists with quality control and arranges execution of CTAs as well as archival of documents into repositories and capture of metadata.

Get to know Syneos Health


Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information


Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

Performs assigned activities within the country that lead to start-up of investigative sites in all phases of clinical trials. Responsible for the delivery, with oversight from the Line Manager in one or more of the following functional areas: investigator site contracts, ethics and regulatory submissions, collection and review of essential documents required for site initiation and site activation activities. Ensures local activities are undertaken in accordance with agreed timelines, allocated budgets, and required quality standards. Ensures an efficient start-up process on assigned studies. May act as main contact with Regulatory Authorities (RA) and Central/Regional Ethics Committees (ECs) under the supervision of the Project Lead (PL) or Site Activation Manager (SAM) as appropriate, may directly interact with Customers regarding requirements from RA or other local regulatory party. Accountable to the PL/SAM at the project level and line manager for deliverables.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Site Activation Specialist with payment experience in Clinical Trials (Client Dedicated, Remote - CAN) in Remote vacancy
  • $180k - $220k per year

     ...Everest Clinical Research (“Everest”) is a full-service contract research...  ...best-known companies and work with many of the most advanced...  ...Ontario, Canada with additional sites in Bridgewater (Greater New...  ...service, and flexibility in meeting clients’ needs. A dynamic organization... 
    Website
    Daily paid
    Long term contract
    Full time
    Contract work
    Temporary work
    Worldwide

    Everest Clinical Research

    Remote
    12 hours ago
  • $20 - $23 per hour

     ...Every Interaction Into a Positive Experience. At  National Seating &...  ..., we help people move forward with greater  independence, confidence...  ...and positioning solutions to clients across Canada—and we are looking for a  Client Experience Specialist to be an important part of... 
    Suggested
    Hourly pay
    Full time

    National Seating

    Remote
    12 hours ago
  •  ...Le rôle du spécialiste service client dédié est d'agir en tant que...  ...of the Dedicated Client Care Specialist is to act as the dedicated liaison...  ...strong professional relations with your customer group and...  ...Provide yearly on-site or remote system assessment for assigned... 
    Remote work
    Website
    Full time
    Contract work
    Flexible hours

    Genetec

    Remote
    12 hours ago
  •  ...while celebrating intimacy and individuality. As a Client Experience & Post-Production Specialist, you will play a critical role at the intersection of client...  ...images. By combining strong communication skills with photography and retouching expertise, you will ensure a... 
    Suggested
    Full time

    Nuovo Photography

    Remote
    12 hours ago
  •  ...self-expression while celebrating intimacy and individuality. We are searching for a Client Acquisition Specialist to join our dedicated team, playing a crucial role in connecting with potential clients who have expressed interest in our photography experiences through online... 
    Remote job
    Full time

    Nuovo Photography

    Remote
    12 hours ago
  • $200k per year

     ...Type: Full-time, long-term contractor Workplace: Remote Schedule: Full-time, aligned with U.S. business hours (Pacific Time Zone) Compensation...  ...Join a boutique wealth management firm as a client-facing specialist supporting advisors and operations. Handle client inquiries... 
    Remote job
    Long term contract
    Full time
    For contractors
    Work at office

    Hirehawk

    Remote
    12 hours ago
  •  ...Company Description MEDFAR Clinical Solutions was founded in 2010 by two aeronautical...  ..., which replaces inefficient processes with a faster and safer technological alternative. Job Description As a Client Onboarding Specialist, your primary focus will be to support... 
    Remote work
    Website
    Full time
    Worldwide

    Medfar

    Remote
    12 hours ago
  •  ...through hands-on mentorship, clinical teaching, and practice consultation...  ...improves access, quality, and client outcomes in community-centred...  ...km east of Vancouver. We are dedicated to fostering a vibrant and...  ...and sick time, Pension plan with matching employer contributions... 
    Hourly pay
    Ongoing contract
    Full time
    Casual work

    Seabird Island Band

    Remote
    12 hours ago
  •  ...methodologies (Must have) ? In depth knowledge and experience in developing applications on Tandem HP...  ...scripts (Must have) ? Knowledge of Payment business domain; SWIFT and SWIFT...  ...product and operations support in particular with wholesale payments applications (will be... 
    Full time

    System Canada Technologies

    Remote
    12 hours ago
  •  ...company. We are a united force of dedicated experts committed to...  ...Headquartered in Vancouver and with strategic hubs in San Diego and...  ...also feature parent rooms, on-site gyms, comfortable lounges, and...  ...we are looking for a Customer Experience Specialist within the Customer... 
    Remote work
    Website
    Permanent employment
    Full time
    Work at office
    Local area
    Worldwide
    Flexible hours
    3 days per week

    Trulioo

    Remote
    12 hours ago
  • $76.5k - $95k per year

     ..., and build a more equitable future. With bold commitments—including becoming net...  ...We’re looking for a Senior Marketing Specialist, Events & Activations to lead the planning and delivery of...  ...into memorable, values aligned experiences, elevating how Vancity shows up at marquee... 
    Website
    Permanent employment
    Full time
    Internship
    Work at office
    Local area
    Immediate start
    Flexible hours
    Weekend work
    Afternoon shift

    Vancity

    Remote
    12 hours ago
  • $25 per hour

     ...fair wages. Quince partners with world-class manufacturers...  ...entirely new category and customer experience – one that democratizes luxury...  ...Bilingual Customer Experience Specialist  Be the heartbeat of Quince!...  ...issues effectively in a remote environment while communicating... 
    Remote work
    Website
    Hourly pay
    Full time
    Local area

    Quince

    Remote
    12 hours ago
  • $50k - $80k per year

     ...Job Title: Analyst, Client Experience Job Location: Hybrid: Onsite with clients and remote, work from home in Calgary, Alberta Company Profile IX Solutions is a trusted IT partner, connecting people with technology tailored to meet their business needs. We help... 
    Remote job
    Website
    Full time
    Work from home
    Monday to friday

    Ix Solutions

    Remote
    12 hours ago
  •  ...Software-as-a-Service (SaaS) company with a mission to empower...  ...of geeks who help protect our clients' data (and people in their network...  .... This role is primarily remote first with a preference to candidates...  ..., et non aux indicateurs d'activité. Axé sur la... 
    Remote job
    Full time
    Immediate start
    Flexible hours

    Flare Inc.

    Remote
    12 hours ago
  • $55k - $70k per year

     ...providing businesses and accounting firms with real-time financial control and...  ...tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and...  ...25 years. Job Description The Client Monitoring Specialist plays a vital role in OFX’s first line... 
    Permanent employment
    Full time
    Internship
    Work at office
    Flexible hours

    Ofx

    Remote
    12 hours ago
  •  ...Elation, a SaaS cloud-based clinical platform. Since inception, we...  ...building a delightful, world-class experience that empowers physicians to...  ...hiring Customer Experience Specialists to anchor that shift: people...  .... Own customer escalations with cases that genuinely require... 
    Full time
    Local area
    Shift work

    Elation Health

    Remote
    12 hours ago
  • $60k - $70k per year

     ...Work! Your Role As our Customer Experience Specialist, you'll report to the Manager, Customer...  ...renewals, as well as supporting our partners with theirs. You'll own the renewal...  ...support renewal rates high through excellent client satisfaction and adoption Suggesting... 
    Website
    Full time
    Work at office
    Worldwide
    Flexible hours

    Clarius Mobile Health

    Remote
    12 hours ago
  •  ...day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...  ...Make: As a Claims Experience Specialist, you will be responsible for...  ...with confidence. This role is remote within Canada.  About You:... 
    Remote work
    Full time
    Shift work

    Airbnb, Inc.

    Remote
    12 hours ago
  • $26.09 - $31.69 per hour

     ...provides a full care system for those with addictions, mental health or developmental...  ...: We are recruiting for a SITE SUPPORT SPECIALIST  ~ This is a contract full-time role...  ...role provides some basic ECR (Electronic Client Record) interface functions with HIM (Health... 
    Website
    Hourly pay
    Full time
    Contract work
    Work at office
    Monday to friday

    Cmha Waterloo Wellington

    Remote
    12 hours ago
  • $64k - $80k per year

     ...the open web, running more than 300,000 sites in the cloud for customers including Google...  ...We're looking for a Global Employee Experience Specialist to own the physical and cultural heartbeat...  ...proactively, works across functions with ease, and takes genuine pride in creating... 
    Remote work
    Website
    Full time
    Contract work
    Work at office
    Local area
    2 days per week
    1 day per week

    Pantheon Systems

    Remote
    12 hours ago
  • $62k - $81k per year

     ...TERYX: As the Facilities & Workplace Experience Specialist, you will take ownership of day-to-day...  ...relationships, onsite services and employee activations at our Great Northern Way Guest...  ...lead for the location, working closely with the on-site teams to support operational... 
    Website
    Full time
    For contractors
    Work at office
    Shift work

    Arc'teryx

    Remote
    12 hours ago
  •  ...Company Description MEDFAR Clinical Solutions was founded in 2010 by two aeronautical...  ..., which replaces inefficient processes with a faster and safer technological...  ...for a strategic and data-driven Senior Client Success Specialist to support our large enterprise accounts... 
    Remote work
    Long term contract
    Permanent employment
    Full time
    Worldwide

    Medfar

    Remote
    12 hours ago
  •  ...intimacy and individuality. As a Client Escalations Specialist , you'll bring your strong emotional...  ...maintain genuine and loyal relationships with our clients through effective crisis...  ...and strategic, solution-oriented client experience . What You’ll Do: ~ Manage... 
    Full time

    Nuovo Photography

    Remote
    12 hours ago
  • $95k - $135k per year

     ...The Senior Contaminated Sites Specialist is a senior technical and leadership role within the Brownfield...  ...MEMS’ technical capability, client relationships, and market presence. This...  ...sites assessment across Western Canada, with particular focus on BC and Alberta. The... 
    Website
    Long term contract
    Full time
    Temporary work
    Part time
    Casual work
    Work at office
    Flexible hours

    Millennium EMS Solutions

    Remote
    12 hours ago
  •  ...our recruiters can quickly match you with suitable roles when they arise. Location...  ...locations across  Ontario As a Clinical Nurse Specialist (CNS), you will serve as an expert...  ...Nurse Specialist (CNS). Previous experience in a clinical nursing role, with a focus... 
    Full time

    Destinationone Consulting

    Remote
    12 hours ago
  • $55.8k - $68.2k per year

     ...owners the tools and know-how to be great with money—bringing clarity, confidence, and...  ...to expand our team of Customer Experience Specialists to help us scale our Customer Support...  ...build with AI, not just use it: You're actively embedding AI into how you work, pushing... 
    Full time
    Internship
    Monday to friday

    Relay

    Remote
    12 hours ago
  • $61k - $67.6k per year

     ...streamline and grow their operations with custom strategies that benefit...  ...visiting Position Summary The Payroll Specialist position helps support our growing client base. This position will be...  ...for all payroll-related processing activities. Essential Duties and Responsibilities... 
    Website
    Local area
    Immediate start

    Distro

    Remote
    12 hours ago
  • $71.33k - $101.9k per year

     ...: Hybrid - Province of Quebec  The Site Reliability Specialist on the IT Operations team contributes...  ...platform scalability. Working closely with Infrastructure, Development, DevOps,...  ...· Participate in platform lifecycle activities, deployments, maintenance windows, migrations... 
    Remote work
    Website
    Long term contract
    Full time
    Temporary work
    Local area
    Flexible hours
    1 day per week

    Career Centre

    Remote
    12 hours ago
  • $20.05 per hour

     ...snowboarding and many other outdoor activities in Banff National Park while...  ...a risk, make a change and experience a new adventure while further...  ...network of empowered individuals with a strong sense of themselves...  ...as they rent a canoe – taking payment, providing rules and basic canoeing... 
    Website
    Permanent employment
    Full time
    Summer work
    Internship
    Local area
    Shift work
    Night shift
    Weekend work
    Day shift

    Accorhotel

    Remote
    12 hours ago
  •  ...Montréal. Le Manager, Expérience client est responsable de la gestion et de l...  ...Group is a world-leading independent specialist in the supply, exchange, repair and lease of aircraft spare parts. With over 90 years of aviation experience, AJW supports over 1000 airlines... 
    Full time
    Flexible hours

    Aj Walter Aviation, Inc

    Remote
    12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Site Activation Specialist with payment experience in Clinical Trials (Client Dedicated, Remote - CAN). Be the first to apply!