Web Services Account Support Specialist
WebHosting
Support website and web service customers remotely through account management, e-mail, phone communication, and web-based design tools.
The Account Services team helps fulfill Professional Website and Online Marketing Campaign products. This work includes making text and image changes to Web.com Websites, suggesting improvements using industry best practices, and promoting newly established services. You will also identify additional professional service offerings based on customer needs.
Key Responsibilities:
- Update Web.com Websites using web-based design tools
- Suggest website improvements using industry best practices
- Promote newly established services to customers
- Identify and cross-sell professional service offerings
- Participate in cross-functional meetings to improve processes
Requirements:
- Ability to communicate through calls and e-mail
- Ability to apply new technical material quickly
- Ability to multitask effectively
- Ability to work well in a fast paced environment
- Willingness to accept qualitative feedback openly
Apply web service knowledge, customer communication, and design tools to support Web.com Website and marketing service delivery.
#J-18808-LjbffrVacancy posted 18 hours ago
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