IT Director, Application Development & Support

Job Description

Responsibilities:

• Own delivery of digital, mobile, enterprise, membership, travel, and roadside technology solutions.
• Lead application development, quality engineering, integrations, support, and operational teams.
• Drive Agile, DevOps, CI/CD, release management, and software delivery excellence.
• Oversee application support, service management, major incident response, and operational performance.
• Lead cloud modernization, technical debt reduction, and digital transformation initiatives.
• Provide strategic oversight of APIs, integrations, middleware, and enterprise platforms.
• Partner with business, product, architecture, infrastructure, security, and data teams to deliver technology roadmaps.
• Build, mentor, and develop high-performing technology leaders and teams.
• Manage technology budgets, vendor relationships, and portfolio investments.
• Ensure security, governance, compliance, reliability, and scalability across application platforms.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 12+ years of progressive IT experience in application development, delivery, and support.
• 5+ years leading managers and multidisciplinary technology teams.
• Experience managing enterprise application portfolios and customer-facing digital platforms.
• Strong expertise in cloud-native architectures, OpenShift, and Kubernetes.
• Experience with React, Next.js, Java, Spring Boot, REST APIs, Microservices, and BFF architecture.
• Strong background in DevOps, CI/CD, observability, and automated testing.
• Experience managing technology budgets, vendors, and large-scale transformation programs.
• Experience supporting business-critical 24x7 environments.
• PMP, ITIL, SAFe/Agile, Azure, AWS, GCP, TOGAF, or CISSP certifications are considered assets.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

A successful 'IT Director, Application Development & Support' should have:

• 12+ years of progressive IT experience in application development, delivery, and support.
• 5+ years of leadership experience managing managers and multi-disciplinary technology teams.
• Proven experience leading enterprise application portfolios.
• Experience managing digital platforms, mobile applications, APIs, integrations, and customer-facing solutions.
• Strong experience with cloud-native and container platforms such as OpenShift and Kubernetes.
• Experience leading application development and application support functions.
• Ability to set priorities across application delivery, incidents, defects, and service requests.
• Experience working with business teams to define application requirements and delivery plans.
• Strong understanding of application releases, change delivery, and service continuity.
• Ability to review application performance and identify practical improvements.
• Clear communication skills for providing updates on delivery progress and service issues.

What's on Offer

• Permanent position.
• Salary range of $140000 to $180000 CAD.

If this role aligns with your experience, we encourage you to apply.

This role may use AI‑assisted tools to support initial screening. All assessments and decisions are made by a human reviewer.