Business Analyst, Microsoft Dynamics CE / Power Platform

Position Description: In the context of Microsoft Dynamics platform implementation, migration, or upgrade projects for our clients, your future responsibilities will include:

Your future duties and responsibilities:

Key Responsibilities

• Lead the translation of high-level business requirements into functional specifications while ensuring effective communication with business stakeholders.
• Develop a comprehensive understanding of systems and implementation challenges, taking into account short- and medium-term business needs.
• Advise business stakeholders by proposing alternative solutions and explaining constraints related to the system architecture and design principles.
• Produce plans and specifications that accurately translate user requirements while adhering to established parameters and standards.
• Participate in the implementation of identified solutions, ensuring compliance with both functional and technical requirements.
• Configure, document, and test Dynamics 365 and Power Platform solutions.
• Ensure system quality and stability by following established development standards, best practices, and delivery process documentation.
• Collaborate closely with integrators and solution designers on system design, development, and configuration activities.
• Contribute to the definition and implementation of testing strategies.
• Adapt to evolving technologies by continuously learning and applying new methods to support organizational objectives.

Required qualifications to be successful in this role:

Qualifications required to succeed in this role

• A degree in computer science, software engineering, computer engineering or a related field.
• 3 years of experience in information technology
• 2 years of experience in functional analysis, particularly in the context of implementing, upgrading or migrating application solutions.
• 2 years of experience with Microsoft Dynamics 365 or Power Platform solutions.
• Proven experience in:
• gathering, analysing and documenting requirements;
• modelling current and target processes;
• drafting functional specifications and requirements documents;
• defining business rules, use cases, configurations and automations;
• prototyping and configuration in Dynamics 365 or Power Platform;
• preparing and executing functional tests;
• producing test plans, user guides, functional documentation and training materials;
• Excellent command of spoken and written French, particularly for drafting high-quality analyses, specifications, guides and technical documents.

Desirable qualifications and non-essential skills

• A bachelor’s degree in computer science, software engineering, computer engineering or a related field.
• Recent Microsoft Dynamics 365 or Power Platform certification
• 6 years minimum of experience in information technology
• 4 years minimum of experience in business analysis, particularly in the context of implementing, upgrading or migrating application solutions.
• 4 years minimum of experience with Microsoft Dynamics 365 or Power Platform solutions
• Experience with the Dynamics 365 Customer Service or Dynamics 365 Field Service modules
• Experience with Power Automate, Power Pages and Power BI
• Experience in consultancy and/or the IT services market
• Practical experience of Agile development methodologies
• Bilingualism

Why join the Dynamics 365 / Power Platform practice?

• Build expertise in the latest technologies through innovative clients
• Be assigned to a single project as part of a team, thanks to the scale of our client base
• Benefit from our attractive terms and conditions, competitive salaries, and profit-sharing, share purchase and referral schemes
• Join a team comprising both experienced and skilled members, as well as recent graduates who are eager to learn
• Gain access to the tools needed to obtain Microsoft certification, as well as reimbursement of certification fees

Join us and be part of the growth of one of the world’s leading independent information technology (IT) and business process management services firms! CGI promotes equal opportunities in employment. Furthermore, CGI is committed to providing reasonable accommodation for people with disabilities, in accordance with provincial legislation. Please let us know if you have a disability that requires reasonable accommodation as part of our recruitment process; we will work with you to meet your needs. Learn more about CGI at: CGI provides a reasonable estimate of the salary range for this position. The calculation of this range depends on various factors, including skill level, geographic market, experience, education, and professional licenses and certifications. Compensation decisions are based on the specifics of each case. A reasonable estimate of this salary range is between $60,000 and $120,000. This position is currently open.

Skills:

• Microsoft 365 Developer

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. To learn more about accessibility at CGI, contact us via [email](mailto:). Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries. Come join our team—one of the largest IT and business consulting services firms in the world.