Salesforce Program Manager - Remote

Lead the transformation of our client's legacy Caterease system to a modern Salesforce CRM platform. As a
Salesforce Program Manager, you'll guide a team through a multi-phase migration that delivers operational efficiency, enhanced user experience, and streamlined event management processes.At EPAM, you'll work on cutting‑edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change.Req.#1094387248The recruiting efforts for this position are intended to fill an existing vacancy for a new position.Responsibilities
Lead end-to-end program management of Salesforce CRM migration from legacy Caterease system to a modern Sales and Marketing Cloud platformManage team through MVP delivery focusing on necessary parity with existing functionalityCoordinate multi-phase implementation including Sales Cloud MVP, successive feature releases, and managed services transitionOversee integration planning for ROME system and tokenized credit card solutions to streamline event closing processesEnsure seamless contract lifecycle management implementation using DocuSign integration with SalesforceDrive continuous improvement initiatives while supporting and enhancing the platform through successive phasesOwn the room from a client perspective, leading strategic discussions and maintaining executive‑level stakeholder confidenceRequirements
Proven experience as Salesforce Program Manager leading teams of 6+ professionals on complex CRM implementationsStrong background in legacy system migrations to Salesforce with focus on Salesforce Sales and Marketing Cloud platformsExperience managing multi-phase program delivery from MVP through managed services transitionDeep understanding of Salesforce out‑of‑the‑box features, AppExchange solutions, and custom development approachesDemonstrated ability to coordinate integrations with third‑party systems and contract management toolsStrong program management skills with experience in agile delivery methodologiesExcellent stakeholder management abilities with focus on user experience improvement and operational efficiencyWe offer
Extended Healthcare with Prescription Drugs, Dental and Vision, and Healthcare Spending Account (Company Paid)Life and AD&D Insurance (Company Paid)Employee Assistance Program (Company Paid)Telehealth (Company Paid)Short‑term Disability (Company Paid)Long‑Term DisabilityPaid Time Off (including vacation and sick days)Registered Retirement Savings Plan (RRSP) with Company matchMaternity/Parental/Adoption Leave Top‑upEmployee Stock Purchase ProgramCritical Illness InsuranceEmployee DiscountsUnlimited access to LinkedIn learning solutionsThis posting includes a salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training, the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: CA$110,000-CA$170,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.An artificial intelligence system is software that is developed with one or more techniques that can, for a given set of human‑defined objectives, using algorithmic information processing, generate outputs such as content, predictions, recommendations, or decisions with varying levels of autonomy (“AI”). Tasks that humans have traditionally done by thinking and reasoning are increasingly being done by, or with the help of, AI to help create efficiencies.EPAM may use AI during the recruitment process, in connection with collecting or processing your personal data. Some (non‑exhaustive) examples of tasks that EPAM may use AI for include conducting initial screening, creating transcripts of interviews, and assessing applications/CVs against defined job description criteria to make suggestions to the individuals evaluating your candidacy.Your personal data and the results of any processing are not shared with AI applications outside of EPAM infrastructure. While EPAM may use AI to help create efficiencies during the recruitment process, EPAM does not use AI to make hiring decisions, which is done by EPAM Talent Acquisition and management.EPAM Canada welcomes and encourages applications from candidates with disabilities. Please contact WFA Human Resource CA View email address on ca.hrm.tc if you have questions in this regard, or if you require an accommodation to complete the application process. Click here to review EPAM’s Accessibility for Ontarians with Disabilities Accessibility Policies and Multi‑Year Access.EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi‑national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting‑edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM
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