Client Transaction Specialist

Accelerate your success at Colliers.

As one of Canada's leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don't just take our word for it - we've been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces with Most Trusted Executive Teams, among others.

This is a hybrid (4 days in office), 13 month contract based out of our Downtown Toronto location

About this role

This role will partner with Colliers' high revenue Landlord and Tenant teams as their primary contact. This role is instrumental in creating an expanded and streamlined experience to growing our listings, securing new tenant clients, and expand further into institutional portfolios.

In this role, you will...

• Serve as the primary point of contact and escalation lead for regional platinum accounts, ensuring a premium, consistent client experience
• Manage a regular client meeting cadence, including monthly full-day market intelligence sessions to review deal activity, portfolio performance, and regional trends
• Lead high-touch client engagement initiatives, including property tours (with or without internal advisors) and networking at targeted industry and social events (landlord receptions, open houses, client golf days)
• Collaborate on client retention and growth plans, partnering directly with the National Landlord Lead and Managing Directors to execute the overarching national account strategy
• Develop custom building-activation strategies and budgets in collaboration with the property activation team, embedding these activation models directly into new Colliers pitches to attract and retain tenants
• Provide strategic market advisory to clients new to the Greater Toronto Area (GTA), educating them on the competitive landscape, recent transactions, competitor movements, and asset positioning
• Coordinate the onboarding process for new listings, aligning both clients and internal Colliers team members to establish seamless, frictionless launch workflows.
• Facilitate the production and maintenance of premium marketing materials for platinum landlord clients, including property brochures, listings, email campaigns, maps, and digital communications
• Optimize the digital and social media presence for properties across Colliers' websites, LinkedIn, and other key platforms
• Promote social media best practices among Colliers advisors to encourage active and effective digital engagement
• Maintain detailed records of client correspondence and deliver standard marketing update and client activity reports.
• Independently prepare legal documents for advisor review, including agreements of purchase and sale, agreements to lease, letters of intent, amendment agreements, listing and commission agreements, etc.
• Keep external client informed of next steps or requirements to ensure smooth progression of deals
• Reporting for listings including tenant specific deal reports, landlord listing reports such as leasing/activity reports, competitive deals done in the market, and ownership update presentations.
• Any additional duties as required for National Account business development

What you'll bring

• Real Estate License required
• 3+ years experience in commercial real estate. Landlord experience highly preferred
• Ability to multi-task, prioritize based on urgency, and adapt to changing environments
• Strong knowledge of MS Suite - Word, PowerPoint, Outlook, Excel

Pursuant to local law, Colliers is disclosing the following information:

Area / Location Specific: Toronto, ON

Approximate Compensation for this Role: $76,198 to $100,000 per annum

Our compensation ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire compensation. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This posting is for an existing vacancy within our organization.

Colliers does not use AI-enabled tools to automatically screen, sort, or decline applications. All hiring decisions are made by our Talent Acquisition team.

What we offer:

• Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
• Career growth: Advance your career and achieve your goals with industry-leading training and development programs.
• Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.
• Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best wo