Director of Vendor Management Strategy at Xplore

Shape Xplore's vendor management strategy as the Director, focusing on dealer performance and operational excellence. Lead initiatives that empower service partners across Canada. Xplore Inc. seeks a dynamic Director of Vendor Management Strategy. In this strategic role, you will build an integrated vendor management model that supports service excellence and aligns with operational objectives. You'll oversee vendor performance metrics aimed at productivity and quality while collaborating to ensure compliance and training effectiveness across teams. Key Responsibilities:

• Define and implement a national vendor management framework
• Lead performance evaluations and corrective action plans
• Optimize vendor costs and manage financial audits
• Develop a comprehensive dealer training strategy
• Monitor safety and compliance standards in field operations

Requirements:

• Over 10 years in vendor management or partner operations
• Experience in telecommunications leadership roles
• Skilled in performance governance and negotiations
• Data-driven with advanced analytic capabilities
• Proven ability to manage stakeholder relationships in matrix organizations

Elevate vendor relationships to improve service delivery and customer satisfaction at Xplore. #J-18808-Ljbffr