Product Manager

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. 

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal. 

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Job Overview

The Product Manager role at FISPAN is responsible for the day-to-day execution of the product roadmap, translating high-level vision into actionable technical requirements. This role requires close alignment with Engineering, UX, and Quality Assurance teams to define specific product features and ensure the timely delivery of high-quality software increments. You will serve as the primary bridge between stakeholder needs and the Engineering Team, ensuring the team has the clarity needed to build and ship with confidence.

What You’ll Do

• Manage the Product Backlog: Translate business requirements and technical challenges into a clear, prioritized backlog of work for the development team.



• Execute with Precision: Author detailed Jira tickets, user stories, and acceptance criteria to ensure technical teams understand the "what" and "why" of every task.



• Support Agile Delivery: Serve as the central product lead within an agile development team, participating in daily stand-ups, sprint planning, and retrospectives.



• Validate Outcomes: Define and analyze metrics that inform the success of specific features, using data to refine the backlog and improve product performance.



• Collaborate Cross-Functionally: Work closely with Design and Engineering to guide products from conception through to launch and subsequent iterations.



• Champion the User: Engage with internal servicing teams and stakeholders to validate hypotheses and ensure the technical solution meets the needs of bank partners and end-users.

Key Responsibilities

• Tactical Execution: Convert the product roadmap into actionable technical requirements that empower the Engineering and UX teams to build with purpose.



• Sprint Leadership: Act as the primary point of communication for the development team, ensuring seamless collaboration and removing blockers during the build cycle.



• Feedback Integration: Gather critical feedback from internal stakeholders and external partners to ensure development is tightly aligned with client demands.



• Continuous Improvement: Establish key performance metrics for features and use direct feedback to lead a cycle of post-launch evaluation and iteration.



• Subject Matter Expertise: Maintain a deep understanding of core financial workflows and banking products to identify practical opportunities for value creation within the backlog.

Qualifications

• Execution-Focused Experience: 3-5+ years of experience in product management or product ownership, with a proven track record of shipping B2B SaaS, Fintech, or API-first products.



• Technically Fluent: Hands-on experience managing backlogs for software development teams and a comfortable understanding of API design, system architecture, and data models.



• Detail-Oriented Communicator: Proven ability to translate complex requirements into deliverable components of a web application or integration.



• Analytical Problem Solver: Strong ability to make tough trade-offs during a sprint, using quantitative data to support prioritization decisions.



• Education: A Bachelor’s or Master’s degree in Business, Technology, or a related field.

Preferred Qualifications

• Experience building integrations for major ERP systems, included but not limited to, NetSuite, Sage Intacct, Workday, Acumatica, Microsoft Business Central, or SAP.


• In-depth understanding of corporate finance and banking principles. You have a strong grasp of core financial workflows (e.g., Procure-to-Pay, Order-to-Cash) and the underlying banking products that support them, such as domestic & international payments (ACH, EFT, Wires), treasury management services (cash positioning, forecasting), commercial card programs (including virtual cards), and trade finance or commercial lending concepts.


• Experience with commercial virtual card payments is highly desirable.


• Proven track record working on fintech, payments, or corporate banking projects.


• Strong interest in how large enterprises manage money, data, and information across complex systems, with exposure to enterprise technology.


• Technical proficiency in web and API technologies and integration strategies. Hands-on experience with tools like Postman and Swagger are excellent. 


• Experience or strong interest in Generative AI, AI, or machine learning is a significant plus.


• Demonstrated ability to drive process improvements, implement change, and bring innovative ideas to product development.

Why Work With Us? 

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

• Best-in-Class Equipment: The most modern MacBook and Apple equipment.


• Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.


• Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $95,000 - $145,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. 

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. 

Other components of our rewards offerings include support of career development, wellbeing, and personal growth. 

• Extended health and dental benefits


• Paid time off 


• Savings and retirement plan matching


• Parenthood top-up


• Mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.