High-Touch Customer Success Manager
ASHBY
Support Ashby’s high-touch customer experience by combining strategic customer guidance, product expertise, and scalable portfolio management.As part of Ashby’s High-Touch Customer Success team, you will serve mid-market and growth-stage organizations. You will manage approximately 60 customers while developing relationships with diverse stakeholders. The role emphasizes adoption, engagement, retention, customer voice, and continuous improvement.Key Responsibilities:
Build trusted partnerships across diverse customer stakeholdersSupport adoption, retention, and growth through customer engagementCreate customer “aha” moments through tailored teachingProvide customer perspective to internal product stakeholdersImprove Customer Success processes through data and iterationRequirements:
Strong track record in B2B SaaS Customer SuccessExperience managing portfolios exceeding $1.5M in total ARRClear communication and precise questioning skillsAbility to prioritize effectively across varied customersInterest in continuous improvement and data-informed workBring scalable customer partnership, thoughtful prioritization, and product learning to Ashby’s expanding High-Touch Customer Success function.
#J-18808-Ljbffr
Build trusted partnerships across diverse customer stakeholdersSupport adoption, retention, and growth through customer engagementCreate customer “aha” moments through tailored teachingProvide customer perspective to internal product stakeholdersImprove Customer Success processes through data and iterationRequirements:
Strong track record in B2B SaaS Customer SuccessExperience managing portfolios exceeding $1.5M in total ARRClear communication and precise questioning skillsAbility to prioritize effectively across varied customersInterest in continuous improvement and data-informed workBring scalable customer partnership, thoughtful prioritization, and product learning to Ashby’s expanding High-Touch Customer Success function.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the High-Touch Customer Success Manager in Winnipeg, MB vacancy
- ...| Toronto, ON | Halifax, NS) Reports to: Head of Customer Support & Success About Us Trolley is the payouts platform for the... ...globally distributed team. What You'll Do Own and manage a portfolio of high-value and complex customers and act as their strategic...Suggested
- ...solutions. Further information is available at . POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-...SuggestedLong term contractFull timeContract workSummer holiday
- ...isolation rooms, and laboratories. We create high-performance airflow control solutions... ...be a part of that. Applications & Customer Solutions Manager – Antec Controls We are seeking a... ...expectations and removing obstacles to their success • Ensure customers receive accurate,...Suggested
- ...self-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing... ...excellent problem-solving skills ~ Attention to detail and a high level of accuracy are an absolute must ~ Ethical with a flexible...SuggestedLong term contractPermanent employmentWork at officeRemote workWork from homeHome officeFlexible hoursNight shift
- ...Custom Castings is a member of the Nordstern Group of Companies,... ...provider delivering consistent, high-quality aluminum permanent mold... ...Quality Assurance Manager to join our team in a fast-paced... ...Active Social Committee The successful candidate will work with personnel...SuggestedPermanent employmentFull timeFlexible hoursShift work
$17.96 per hour
...is seeking professional and highly motivated Security Guard - High... ...exceptional security services. The successful candidate core duties include... ...a polished, professional, customer friendly image at all times... ...guidance from Site Supervisor or Manager Demonstrate good judgment,...- BGIS is seeking a Facility Manager III to ensure operations of client facilities across Canada, delivering cost-effective, safe and efficient... ..., oversee RFPs and contract bids, and drive continuous improvement across multiple sites with high customer expectations. #J-18808-LjbffrContract work
BGIS
Winnipeg, MB1 hour ago - ...largest organizations. In simple terms, we manage the systems that keep networks running... ...invests in its people, this is it.As a Customer Success Manager, you serve a shared portfolio of... ...and volume, and you take pride in doing high quality work at pace.Key Responsibilities...
BlueCat
Winnipeg, MB1 hour ago - ...our portal, you will be onboarded and deployed as a dedicated Customer Success Manager owning a portfolio of childcare center accounts. Your primary... ...optimizing end-to-end enrollment funnels and maintaining a high-touch client relationship. Key ResponsibilitiesPortfolio Management...Long term contractFor contractorsMonday to fridayFlexible hours
Digital Daycare Marketing
Winnipeg, MB1 hour ago $121k per year
Customer Success Manager Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of... ...ambiguityExperience managing strategic/enterprise accounts with high-touch engagementComfortable working in Zendesk and familiar...Permanent employmentInternshipWorldwideAppDirect, Inc
Winnipeg, MB1 hour ago- ...honesty, technical excellence, and a "customer-first" approach. We are looking for a leader to manage our front-of-house operations and... ...diagnostics and fair pricing. No high-pressure sales tactics.... ...business with over four decades of success. Competitive Compensation: Competitive...Full timeLocal areaMonday to friday
Seven Oaks Transmissions
Winnipeg, MBa month ago - ..., while shaping the future of managed services for our global partners. (That’s what we call our customers.) What is ScalePadAt ScalePad... ...consistent, scalable Customer Success motion. Our product suite... ...various customers segments through touch points that require product...Full timeContract workInternshipRemote workWork from home
ScalePad
Winnipeg, MB2 hours ago $75k - $85k per year
...the automotive software industry, has a rare opportunity for a Customer Success Manager to join our growing team based in the Greater Toronto Area.... ...between service and sales departments, Drive AI ensures soft-touch interactions and personalized offers, keeping customers engaged...Long term contractPermanent employmentFull timeLocal areaRemote workFlexible hoursUnleashd Technologies Ltd.
Winnipeg, MB1 hour ago- ...shaping the future of aviation technology.Job Summary As a Customer Success Manager, you will own a book of mid‑market accounts through a scaled,... ...spot at‑risk accounts early and decide which need a personal touch.Training: Run quarterly group trainings and webinars, and...Work at officeRemote work
Portside
Winnipeg, MB1 hour ago - ...lasting relationships with our customers by performing a broad range of... ...Job Requirements: High School diploma and/or 1+ years... ...organizational, planning and time management skills to work in a fast-paced... ...impact. We're committed to your success and foster a respectful workplace...Full timeWork from home
- ...available at POSITION SUMMARY The Customer Service Representative (CSR) will... ...Specialist. Metro CSRs to monitor and manage customer contract items and escalations... ...Requirements WHAT YOU NEED TO BE SUCCESSFUL: High School Grad /Business Admin. Certificate...RemplacementPermanent employmentFull timeContract workSummer holidayWork at officeImmediate start
- ...compensated at rates significantly higher than the industry average.... ...and knowledgeable High School Science Tutor to provide... ...Committed to providing excellent customer service. Enjoy working with... ...confidence, and achieve academic success, we would love to hear from you...Contract workFlexible hours
- We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end... ...position is ideal for someone who thrives in a collaborative, high-energy environment and enjoys building teams in person.**...Long term contractWork at office
STAN AI
Winnipeg, MB1 hour ago $90k - $100k per year
...in 2025, 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial... ...members feel ownership in our success. Our ProductFloat is Canada's... ...companies, Float provides high‑limit corporate cards, automated expense management, next‑day bill payments, high‑yield...Work at officeFloat
Winnipeg, MB1 hour ago- The Strategic Customer Success Manager is responsible for the customer journey, building loyalty, and developing close, long-term client relationships... ...KORE’s comprehensive product suite into tailored, high-value solutions that address diverse customer business models...Long term contractPermanent employmentImmediate start
KORE
Winnipeg, MB1 hour ago $100k - $120k per year
...marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure,... ...We're hiring an Enterprise Customer Success Manager to join our growing CS team. You... ...shaping our enterprise CS motion, balancing high-touch customer engagement with...Long term contractWork at officeSuger, Inc.
Winnipeg, MB1 hour ago- ...spend across the enterprise. Senior Customer Success Managersare responsible for the post-sales... ...Enterprise Relationship & Retention Management: Own the end-to-end relationship for a portfolio... ...success, account management, or high‑touch client services (preferably in a B2B...Long term contractContract workManual laborLocal areaFlexible hoursShift work
Emburse
Winnipeg, MB1 hour ago $74.25k - $118.8k per year
...diverse perspectives from our customers, communities and each other. Life... ...:What You'll DoReports to: Manager, Customer SuccessTravel : 25-... ...deployment goals into success criteria (e.G., officer adoption... ...line support agent, but ensures high-impact issues are addressed cross...Long term contractAxon
Winnipeg, MB1 hour ago$80k - $90k per year
We are looking for a Customer Success Manager to join our growing team. This position is ideal for someone who is deeply customer-focused and... ...pride in delivering exceptional client experiences. You are highly detail-oriented, proactive and organized, with a strong...Immediate startWork from homeHome officeFlexible hoursRival-Technologies
Winnipeg, MB2 hours ago- ...We are searching for a driven individual to join our Customer Success team as a Customer Success Manager. Reporting to the Director of Customer Success, the ideal... ...ClearRisk to their real-world challenges; You’re highly organized and process-driven, but flexible enough to adapt...Long term contractPermanent employmentFull timeContract workWork at officeFlexible hours
ClearRisk Inc.
Winnipeg, MB2 hours ago - ...Own the customer journey after the sale. As Ribbon’s Customer Success Manager, you’ll help HR and Talent teams successfully launch, adopt, and grow with Ribbon. You... ...customer needs or problems into clear next steps. Is highly organized and able to manage multiple accounts,...Long term contractFlexible hours
Ribbon AI Inc.
Winnipeg, MB2 hours ago - ...we’re building the future of intelligent decisioning for credit unions and community banks — and we’re looking for a high-performing Customer Success Manager to help our customers realize real, measurable value as we scale. This is a hands-on leadership role for someone who...Long term contractInternship
JUDI.AI
Winnipeg, MB1 hour ago $65.4k - $98.1k per year
...leading provider of cloud-based supply chain management solutions, serving a global network of... ...and continuous improvement are highly valued. Join SPS Commerce and be part of... ...Position Summary: We are seeking a Customer Success Manager to join our Customer Success Team...InternshipWork at officeLocal areaSPS Commerce, Inc.
Winnipeg, MB1 hour ago- ...resulting in a relatively low success rate. At Cosm, we are developing... ...gynecological prosthetics, to manage pelvic organ prolapse and... ...Pelvic Health! Role SummaryThe Customer Success Manager helps our... ...healthcare, medical devices or other highly regulated industries (ISO...Work at office
Cosm Medical Corp.
Winnipeg, MB2 hours ago - ...organizations worldwide to quickly onboard customers, optimize costs and combat fraud.... ...to the Director, Customer Success, the Senior Customer Success Manager is responsible for maintaining and... ...style, and ability to engage with high-profile customers in Payments, Marketplace...Permanent employmentFull timeContract workWork at officeLocal areaRemote workWorldwideFlexible hours3 days per week
Trulioo
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to High-Touch Customer Success Manager. Be the first to apply!
Related searches
- customer success manager work from home Winnipeg, MB
- senior customer success manager Winnipeg, MB
- customer success manager Winnipeg, MB
- customer success manager remote Winnipeg, MB
- technical customer success manager Winnipeg, MB
- partner success manager Winnipeg, MB
- customer Winnipeg, MB
- customer success Winnipeg, MB
- customer success manager work from home
- senior customer success manager