Rogers Call Centre Representative

Looking for more than just a job? Build a rewarding career with a team that values ambition, celebrates success, and invests in your professional growth.

Red Wireless, a Rogers Authorized Dealer, is looking for enthusiastic, sales-focused individuals to help customers stay connected with the wireless solutions that fit their lifestyle. For over 20 years, Red Wireless has proudly served Canadians by delivering best Rogers telecom products and outstanding customer service.

Why Join Red Wireless?

We believe great people become even better with the right support. That's why we invest in your success through:

Comprehensive training and onboarding.

Ongoing coaching and professional development.

Regular team meetings and collaboration.

A positive, supportive culture where your achievements are recognized and celebrated.

Enjoy the Benefits of Balance

Competitive hourly base pay + uncapped commissions

4-Day Work Week - enjoy a full-time schedule with 10-hour shifts, giving you 3 days off every week for better work-life balance.

Extended health care benefits to support your well-being.

A proven sales process, comprehensive training, and ongoing coaching to help you succeed.

Opportunities for career growth and advancement.

A fun, energetic team environment where your contributions are valued.

Position Summary:

As a Rogers representative , you'll:

Create exceptional customer experiences with every conversation.

Help customers discover the best Rogers wireless and internet solutions.

Turn opportunities into sales through personalized recommendations.

Build lasting customer relationships and earn their trust.

Stay ahead with the latest Rogers products and exclusive offers.

Represent Red Wireless with pride as a Rogers Ambassador.

What Makes You a Great Fit?

Fluent in French & English with excellent communication skills.

Experience in sales, customer service, or a call centre.

Thrive in a fast-paced, goal-driven environment.

Strong relationship-building and problem-solving skills.

Tech-savvy and quick to learn new systems.

Passionate about delivering exceptional customer experiences.

Self-motivated, organized, and driven to achieve results.

Key Responsibilities

Be a proud Rogers Ambassador, delivering exceptional service in every customer interaction.

Build strong relationships with new and existing customers over the phone.

Identify sales opportunities and recommend the best Rogers products and solutions.

Stay up to date on Rogers products, promotions, and services.

Achieve sales targets for wireless plans, devices, accessories, and value-added services.

Participate in ongoing training and coaching to continuously grow your skills.

Manage customer requests promptly and accurately using tools like Pipedrive, Aircall, and Google Workspace.

Ready to turn your passion for helping people into a rewarding career? Join Red Wireless and support Rogers customers as part of a fun, energetic team where your skills, ambition, and dedication are recognized. With the right attitude and drive, the opportunities to grow and succeed are limitless - we can't wait to welcome you!

Job Types: Full-time, Permanent

Grow. Earn. Succeed.

Uncapped commission opportunities with unlimited earning potential.

Join a growing team where your success is recognized.

Apply today and be part of the Red Wireless team!

Job Types: Full-time, Permanent

Pay: 32,000.00-36,000.00 per year

Benefits:

Company events

Dental care

Extended health care

Vision care

Work Location: In person