Home Comfort Advisor

Job Description

Job Description

Please note that this is a fully commissioned position.

Company Description

L.G. Home Comfort (LGHC) is a Canadian HVAC company that was established in 2017. With a family-run approach, LGHC extends that level of personal touch to its customers and treats every home we walk into as if it was our own. We understand that when the need arises and our customers’ families comfort and safety is at stake, they need help right then and there, which is why LGHC’s 24/7 emergency service is rated so highly on review sites, like Google.

We’re dedicated to offering installation & repair services for residential & commercial Furnaces, Air Conditioners, Hot Water Tanks, Tankless Water Heaters & Water Purification products.

Day-to-day Responsibilities

The HVAC Sales Advisor's duties include, but are not limited to:

• Guiding residential customers through the sales cycle, including the selection of the right mechanical solutions for their home
• Staying up to date on product offerings and available consumer rebates to maintain L.G. Home Comfort’s exceptional customer experience
• Generate customer quotes using sales tools and selection programs
• Maintaining accurate records through internal reporting systems
• Responding to and resolving customer concerns
• Launching new products and services to the market
• Effectively communicating L.G. Home Comfort’s offerings and value proposition to customers
• Collaborating with colleagues to determine additional opportunities to solicit customer feedback in order to make process improvements
• Responding to customer inquiries by phone and email
• Other duties as assigned

Qualifications

• Minimum of an Ontario Secondary School Diploma or equivalent
• HVAC industry knowledge is an asset
• Valid G-Class License and access to a reliable vehicle
• Completion of post-secondary education in a related field, such as sales or business administration is considered an asset
• Excellent oral and written communication and organization skills
• Strong written and spoken communication skills, including professional phone and email etiquette
• Outstanding interpersonal relationship building
• Demonstrated ability to take initiative and stay motivated

Compensation

We offer competitive compensation and bonus structure, to be determined based on experience. This is a fully commissioned position.

How we Hire

LGHC is an equal opportunity employer. LGHC is committed to equal employment opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted.

We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We encourage applications from all qualified candidates, including those with disabilities.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care

Experience:

• HVAC Sales: 3 years (preferred)

Work Location: On the road