Sharepoint Developer / Transformation Lead

The person will be responsible for working with business analysts, architects, technical leads, and end users to understand requirements, design SharePoint-based solutions, implement customizations, and support delivery across the application lifecycle.
The role requires strong hands-on development experience in SharePoint Online, Office 365, SPFx, and modern web technologies, along with the ability to troubleshoot, document, and support collaboration platform solutions.
Key Accountabilities
Understand business requirements as per the BRD and translate them into technical design and implementation tasks.
Design, develop, and enhance enterprise collaboration solutions using SharePoint Online, Office 365, and Microsoft 365 services.
Build custom SharePoint Framework (SPFx) web parts, extensions, and reusable components using TypeScript, React, and modern development practices.
Develop SharePoint lists, libraries, pages, content types, permission models, workflows, and integration components as per project standards.
Configure and customize SharePoint Online using out-of-the-box features, Power Platform, and approved scripting approaches.
Integrate SharePoint solutions with Power Apps, Power Automate, REST APIs, Microsoft Graph, and other enterprise systems where required.
Participate in solution design, development, unit testing, quality assurance, deployment, and post-production support activities.
Troubleshoot production issues, analyze root causes, and implement fixes or enhancements within agreed timelines.
Prepare technical documentation such as Solution Design Documents, deployment guides, configuration notes, SOPs, and support handover documents.
Follow secure coding, coding standards, version control, release management, and delivery processes.
Collaborate with onsite and offshore teams, support task estimation, and provide technical inputs during sprint planning or project execution.
Keep up to date with Microsoft 365, SharePoint Online, SPFx, and Power Platform features and recommend improvements where applicable.
Experience Required
Good communication skills and ability to interact with business users, analysts, and technical stakeholders.
Strong hands‑on IT development experience with demonstrated expertise in SharePoint development and Microsoft 365 collaboration solutions.
Strong experience in SharePoint Online, Office 365, SharePoint Framework (SPFx), Power Platform, and modern SharePoint development.
Working experience with SharePoint site architecture, lists, libraries, metadata, search, permissions, page templates, and reusable components.
Experience with Power Apps and Power Automate for business process automation and workflow enablement.
Hands‑on experience with VS Code, Git/GitHub or Azure Repos, package management, and standard development/debugging tools.
Experience in documenting technical design, deployment steps, release notes, and support procedures.
Good troubleshooting skills for SharePoint Online, SPFx, Power Platform, and Microsoft 365 issues.
Ability to work independently, support team members, and deliver assigned tasks as per committed deadlines.
Technical Skills
SharePoint Online, Office 365/Microsoft 365, and modern SharePoint development.
Power Platform components: Power Apps, Power Automate, and connectors.
SharePoint OOTB customization, site provisioning, permissions, content types, managed metadata, and search configuration.
REST APIs, Microsoft Graph API, and integration patterns for Microsoft 365 solutions.
PnP PowerShell, SharePoint Online Management Shell, and scripting for administration/deployment support.
Basic understanding of Microsoft Azure services and Azure AD/Entra ID concepts relevant to SharePoint solutions.
Azure DevOps/GitHub, version control, branching, pull requests, and CI/CD awareness.
Own the integrated Transformation Plan and convert transformation commitments into executable workstreams, milestones, dependencies, deliverables, and acceptance criteria.
Establish and maintain the transformation roadmap, including clearly defined current state, target state, milestones, and measurable outcomes.
Coordinate transformation activities across suppliers, customers, other service providers, and relevant third parties.
Ensure transformation activities are executed according to the approved plan while minimizing disruption to business and operational services.
Maintain alignment between individual tower transformation initiatives and the overall transformation strategy.
Drive corrective actions where milestones, dependencies, or outcomes are at risk.
Ensure the Transformation Plan identifies objectives, scope, task completion dates, acceptance criteria, responsibilities, dependencies, deliverables, and measurable commercial/business benefits.
2. AI-Led Infrastructure Transformation
Provide leadership across major technology transformation initiatives, including:
AIOps and autonomous operations.
Agentic AI and governed automated remediation.
Predictive operations and self-healing.
SRE, SLIs, SLOs, and error-budget-based operations.
Unified monitoring and observability.
AI-enabled Network Operations.
Cloud and infrastructure automation.
Infrastructure-as-Code using Terraform and Ansible.
ServiceNow modernization and automation.
Conversational AI and Virtual Agent capabilities.
Digital Experience and Future of Work.
Intelligent CMDB and asset management.
AI-enabled incident, problem, and change management.
Infrastructure and cloud modernization.
Drive transformation across Platform, Compute, Network, EUC, Service Desk, Cloud, ServiceNow, and cross-functional technology areas.
3. Transformation PMO & Governance
Lead the Transformation PMO and establish a disciplined governance rhythm across all transformation workstreams.
Maintain the integrated project plan and ensure task‑level visibility of start/end dates, resources, dependencies, and completion percentage.
Establish governance mechanisms covering milestones, deliverables, risks, issues, dependencies, decisions, actions, and acceptance.
Lead weekly transformation governance meetings with the Transformation Manager.
Support executive governance and monthly leadership reviews.
Establish an effective escalation mechanism for transformation risks, delays, and cross‑functional dependencies.
Coordinate workshops and working sessions required to advance transformation activities.
Establish and maintain a Transformation Project Office, including weekly transformation meetings and monthly executive-level governance.
Own a single source of truth for transformation progress and provide leadership reporting covering:
Executive transformation summary.
Overall transformation health/RAG status.
Transformation plan versus actual progress.
Milestone achievement and milestone deadlines.
Deliverable status and acceptance.
Estimated completion and overdue items.
Risks, issues, and dependencies.
Mitigation and contingency actions.
Business/operational impact.
Key decisions and escalations.
Transformation outcomes and measurable benefits.
Executive actions required.
Provide weekly detailed progress reporting, including an executive summary, updated project plan/Gantt, milestones and deliverables, acceptance status, estimated completion, overdue days, unresolved issues, accountable parties, business impact, and risks/mitigations.
Generic Managerial Skills
PMP or Scrum Master certification preferred.
Understanding of IT Service Management and ITIL framework will be an advantage.
Previous experience working as an Infrastructure Engineer and/or Architect is a major advantage.
Experience leading multiple IT infrastructure projects, such as:
Network carrier relocations.
Physical presence changes, redesigns, and moves (e.G., offices, manufacturing facilities, data centres, and R&D facilities).
Understanding of application support, incident management, change management, and release management processes.
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