Credit Risk Operations Manager

Lead centralized credit risk operations at Toromont’s Concord Head Office, applying portfolio oversight, AML expertise, and collections leadership. This is a full-time, permanent position.As Manager, Credit Risk & Operations, you will lead approximately 30 credit analysts and collectors across multiple locations. The work covers credit applications, limits, policies, reporting, DSO, and AML controls. You will also support training, mentorship, risk forecasting, and business decisions across Toromont Cat operations.Key Responsibilities:
Lead, coach, and develop credit analysts and collectorsEstablish credit policies, risk frameworks, and approval authoritiesApprove credit applications and limits above delegated thresholdsOversee collections, aging, DSO, and complex account escalationsPresent credit reporting to senior finance leadershipRequirements:
Bachelor’s Degree in CommerceSix to eight years of progressive credit and collections experienceStrong communication skills and client-facing experienceExperience managing large-volume AR portfolios across large geographiesIndustrial equipment, heavy equipment, B2B wholesale, or rental background preferredBring credit governance, AML knowledge, collections leadership, and portfolio insight to Toromont Cat’s Concord-based operations.
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