Claims Transformation Executive Canada Life

Shape claims transformation at Canada Life through automation, analytics, and operational modernization across London, Montreal, or Winnipeg. Connect enterprise strategy with execution and scalable customer outcomes.Reporting to the Vice President, Claims, the Assistant Vice President leads capabilities, processes, and innovations for future-ready claims management. This senior leader partners with Claims, Technology, Finance, Human Resources, and other functions. The work combines strategic transformation, operational excellence, and workforce strategy.Key Responsibilities:
Identify and execute improvement and transformation opportunitiesModernize operations and simplify claims processesDevelop data insights supporting decisions and emerging trend identificationLead cross-functional initiatives delivering strategic outcomesMaintain risk management, compliance, and operational controlsRequirements:
10+ years progressive leadership in transformation, claims, or operationsStrong analytical, problem-solving, and decision-making skillsExperience managing budgets, workforce investments, and business casesAbility to influence stakeholders across organizational levelsFrench and English fluency required for Quebec positionsUse transformation leadership, data-driven insights, and cross-functional influence to advance Canada Life claims operations and customer experiences.
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