Senior Bi Platform Operations Engineer

C.G. Consulting Group

Support enterprise BI platforms with Tableau Server, Amazon QuickSight, and AWS troubleshooting from downtown Toronto, four days onsite weekly.This senior BI Platform Operations Engineer provides production support, administration, maintenance, and technical troubleshooting. The work spans BI, APIs, data, serverless services, and cloud infrastructure. You will support Tableau, Amazon QuickSight or Quick Suite, and a BI-as-a-Service platform built on QuickSight.Key Responsibilities:
Monitor availability, performance, capacity, workloads, and service healthResolve incidents, failed jobs, access issues, and API failuresAdminister Tableau Server sites, users, permissions, and contentTroubleshoot QuickSight assets, refreshes, connectivity, and embeddingAnalyze CloudWatch logs, metrics, dashboards, and alarmsRequirements:
Strong Tableau Server administration and production support experienceStrong Amazon QuickSight administration, authoring, and support experienceWorking knowledge of Athena, Glue Data Catalog, and Lake FormationExperience with Lambda, API Gateway, REST APIs, and CloudWatchExperience with incident management, root-cause analysis, and automationBring senior production operations expertise across Tableau, QuickSight, AWS services, APIs, permissions, and enterprise BI troubleshooting.
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