Sales Strategic Initiatives Lead

The Strategic Initiatives Lead drives high-priority Sales Enablement and Effectiveness programs at Manulife Bank, translating strategy into actionable plans that deliver measurable business impact. Acting as an internal consultant, this role partners across Sales, Marketing, Product, Risk, Operations, and Technology to ensure initiatives are executed with strong governance and regulatory alignment. Operating at the intersection of strategy, operations, and change management, the role accelerates adoption, productivity, and performance. This is a high‑visibility opportunity to influence enterprise priorities, establish scalable frameworks, and enhance advisor experience and client‑centric growth.

Position Responsibilities

• Lead end‑to‑end planning, execution, and governance of complex initiatives, translating strategy into structured work plans, milestones and agile delivery, and owning detailed project execution including timelines, dependency tracking, risk/issue management and stakeholder coordination.

• Drive cross‑functional alignment across Sales, Marketing, Product, Risk, Operations and Technology; facilitate working sessions, ensure clear ownership of deliverables, and support timely decision‑making.

• Manage governance and reporting, including dashboards, risk logs and benefit tracking to ensure transparency, accountability and executive visibility.

• Ensure effective stakeholder communication by providing regular project status updates, aligning on priorities and proactively managing expectations throughout the project lifecycle.

• Lead day‑to‑day execution cadence (e.g., status meetings, check‑ins), tracking progress against milestones and proactively addressing risks, issues and blockers.

• Partner with Change and Field Enablement teams to support adoption, stakeholder engagement and communication planning.

• Identify process improvements and lead continuous enhancement through workflow optimisation and post‑implementation reviews.

• Support enterprise transformation initiatives, participate in governance forums and champion transparency, collaboration and accountability.

• Determine delivery sequencing, recommend resourcing priorities, approve programme documentation and escalate risks as needed.

Required Qualifications

• 2+ years in programme management, consulting or business transformation.

• Proven experience managing enterprise‑scale, cross‑functional initiatives.

• Demonstrated ability to manage end‑to‑end project delivery including planning, execution, dependency management, risk mitigation and stakeholder coordination.

• Strong knowledge of financial services and regulatory environments.

• Proficiency with Salesforce, Smartsheet, Power Automate flows, JIRA and reporting tools (Power BI preferred).

• Strong analytical and problem‑solving skills with structured solution development.

• Excellent facilitation, presentation and executive communication skills.

• Advanced stakeholder management and ability to influence without authority.

• Experience with agile or hybrid delivery frameworks, including managing project timelines and deliverables in dynamic environments.

• Strong written communication and documentation skills.

• High level of judgment, organisation and self‑direction.

Preferred Qualifications

• PMP or Agile certification.

• Power Automate experience.

• PROSCI/ADKAR certification.

• Bilingual (English/French).

When you join our team

• We’ll empower you to learn and grow the career you want.

• We’ll recognise and support you in a flexible environment where well‑being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは をご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律とマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには View email address on ca.talent.com までご連絡をお願いします。

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$70,500.00 CAD – $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience and education/training. If you are applying for this role outside of the primary location, please contact View email address on ca.talent.com for the salary range for your location.

Manulife offers eligible employees a wide array of customisable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counselling resources. Our generous paid time off program in Canada includes holidays, vacation, personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact View email address on ca.talent.com for more information about U.S.‑specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyse and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.