Director Information Management

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Who are you?
The Director, Information Management will lead the Information Management practice across the Infrastructure Segment in Canada, overseeing the core capability streams of BIM, GIS/Digital Twin, and Document Control. This role is responsible for ensuring strategic alignment, integration, and governance across supporting digital services including Program Management Information Systems (PMIS) and Data Engineering.
The successful candidate will also serve as the Information Management Lead on a major aviation program, overseeing Document Control, BIM, and PMIS functions while providing executive-level client engagement and strategic leadership. This role combines major program delivery, service line leadership, and digital transformation to enhance organizational capabilities and market presence.
Job DescriptionProgram & Practice Leadership
Lead and manage BIM, GIS/Digital Twin, and Document Control capability streams, including team leadership, resource management, and performance oversight.
Provide strategic direction and integration across PMIS and Data Engineering functions.
Develop and implement Information Management strategies and Target Operating Models (TOMs) for major infrastructure and aviation programs.
Support digital business growth through business development, proposal support, commercial management, budgeting, and service line development.
Drive innovation and promote information management best practices across clients, project teams, and supply chain partners.
Governance, Lifecycle Delivery & Assurance
Govern the complete information lifecycle from requirements definition through operational handover.
Establish and maintain information governance frameworks, including OIR, AIR, PIR, EIR, and BIM Execution Plans (BEPs).
Lead digital twin and asset information strategies integrating BIM, GIS, reality capture, and enterprise asset management systems.
Direct supply chain assessments, quality audits, and compliance with ISO 19650 standards, including security requirements.
Develop executive-level reporting, analytics, and dashboards that provide visibility into key information management metrics and program performance.
Ensure successful asset information verification and structured handover to operational environments including CAFM, IWMS, and EAM platforms.
Qualifications
12+ years of Information Management, Digital Engineering, BIM, or related infrastructure experience.
5+ years leading multi-disciplinary teams and digital delivery functions.
Strong experience with BIM, GIS/Digital Twin, Document Control, PMIS, and Data Engineering.
Expertise in information governance, TOMs, OIR/AIR/PIR/EIR, and asset information management.
Deep knowledge of ISO 19650 standards and digital delivery best practices.
Experience advising executive-level stakeholders and clients.
Professional designation (P.Eng., PMP, or IM certification) is an asset.
Experience within aviation, transit, or major P3/alliance environments preferred.
Technical SkillsBIM, GIS & Digital Twin
Autodesk Revit
Civil 3D
Navisworks
Bentley OpenRoads
Bentley iTwin
Synchro
Esri ArcGIS
Solibri
Reality Capture Technologies
CDE / EDMS / PMIS
Oracle Aconex
Primavera Unifier
Bentley ProjectWise
Autodesk Construction Cloud (ACC)
Procore
e-Builder
Asset Management & Standards
IBM Maximo
SAP EAM
CAFM / IWMS Platforms
IFC
COBie
OmniClass
UniFormat
Data Engineering & Analytics
Azure Data Factory
Microsoft Fabric
SQLPython
Databricks
Snowflake
FME
Power BI
Tableau
Core Competencies
Information Management Strategy
Information Governance
Digital Transformation
Digital Twin Implementation
Asset Information Management
ISO 19650 Compliance
Stakeholder & Client Management
Program Leadership
Team Development
Quality Assurance & Auditing
Business Development
Executive Reporting & Analytics
Additional InformationWhat's in it for you...
100% covered health and dental benefits for you and your dependents (including paramedical services)
Health spending account, to top up expenses not covered in the benefits programRRSP option with company matching
Annual learning and development budget
Access to a range of online learning tools, and support for career development and growth
Coverage of one professional membership or license fee per year, if directly related to your role
We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.
We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.
Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
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