Strategic Demand Planner

We have an immedate opening for an experienced Strategic Demand Planner to join our growing manufacturing team near London, Ontario. You will have full responsibility to develop and maintain a strategic demand plan, coach junior planners and provide backup support to the Demand Planning and S&OP functions. This position directly supports service level performance, inventory health, forecast quality, and revenue alignment.Our ideal candidate loves manufacturing, is all about the details and thrives in a fast-paced, growth oriented environment. If you are passionate about resolving challenges in real time and connecting operational plans with financial goals this could be a perfect fit.KEY RESPONSIBILTIES:Act as backup for the S&OP Manager, supporting facilitation and execution of the broader S&OP process when requiredOwn KPI reporting and demand planning for department, including variance narratives, trend analysis, and leadership insightsPrepare rolling 16-month demand forecast at the SKU–customer level, incorporating statistical, Sales, and Category inputsLead cross-functional alignment ensuring consistent understanding of assumptions, risks, and opportunities across Sales, Product, Finance, and Supply driving maturity of the department S&OP processProvide consultation re complex forecasting issues improving demand quality, contributing to stronger fill rate/inventory performanceLead S&OP process, including cycle management, material preparation, data review, outcome publishing, and system updatesManage activities for the Commercial category (US/Canada)Represent demand planning in S&OP meetings, ensuring continuity of process and clear communication of risks, opportunities, and forecast performanceCoach junior demand planners to elevate forecasting capability, analytics, etc.Improve forecast accuracy by reducing bias, applying analytics/leveraging customer trendsConduct root-cause analysis on forecast misses and drive continuous improvementMaintain and enhance forecasting metrics and trackers (accuracy, bias, etc.)Lead meetings with Sales, presenting data-driven recommendationsCollaborate with Supply Planning to minimize disruptions and ensure alignmentSupport CI of the S&OP process, including routines, reporting, tools, data quality and analytical methodsExecute monthly forecasting procedures utilizing NetstockPartner with Sales, Category, and Finance to understand demand drivers and assumptionsQUALIFICATIONS:College Diploma/University Degree in Supply Chain, Business, Economics or Statistics5 - 7 years advanced experience in demand planning, forecasting, S&OP & IBPASCM/APICS and IBFCPF or ACPF certifications preferredProven excellence in analysis, decision-making, and problem solvingSkilled at balancing tactical execution with broader S&OP process thinkingAdvanced Power BI (dashboards, data models), SQL familiarity (e.G., Viewpoint Sequel)Strong critical thinking and visualization skills to drive continuous improvementAbility to take calculated risks to drive customer and business valueExcellent presentation skills, ability to translate complex data into actionable insightsStrong work ethics, positive team attitude, ability to collaborate across functionsERP experience (JD Edwards) an assetAdvanced MS Office skills (Advanced Excel/VBA/Power Query, Power Automate, PowerPoint, Word, Outlook
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