Parts Manager - Heavy Duty Truck

Custom Truck One Source “CTOS” 9230 51st Street SE, Calgary, Alberta, T2C 5J8

CTOS supports Calgary-area businesses with new, used, and rental commercial trucks and trailers for construction, utility, rail, forestry, and related industries. We offer trusted brands like Volvo, Ford, Freightliner, Load King, RAM, Terex, Prinoth, and TSE, with equipment including bucket trucks, digger derricks, roll-off and hook lift trucks, plus pole and puller trailers.

Seeking an experienced Parts Manager to support CTOS Utility Equipment with industry-related experience in one or more of the following: utility equipment, cranes, heavy- and light-duty trucks, refuse equipment, construction equipment, or farm equipment.

• This is a salaried day shift position supervising parts associates and working closely with operations, the service department, the upfit team, vendors, and external customers.
• The successful candidate should have experience in inventory management, including SKU management, annual physical inventories, and cycle counts. Experience and proficiency with Parts ERP software, Microsoft Excel, Bill of Materials (BOMs), and shipping/receiving software are required.
• Alberta or Canadian Parts Technician Certification, Red Seal or Blue Seal certification, or related trade credentials are considered an asset.

Essential Duties And Responsibilities

• Forecast goals and objectives for the department and strive to meet them.
• Work with the Service and Production Manager to ensure a timely turnaround of parts needed for internal jobs.
• Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation.
• Create and build upon existing relationships with our customers and vendors.
• Oversee team’s assessment of requests for parts for a variety of components related to heavy duty diesel, utility equipment and hydraulic systems ensure correct items and quantity are ordered.
• Ensure team timely processes orders and contacts of vendors as needed to order parts for service or inventory that results in the proper parts being ordered.
• Direct team members on decisions for large purchases to prevent unnecessary expenses.
• Train team on parts requests to ensure all necessary parts are ordered and eliminate costly parts returns per company procedures.
• Oversee the tracking of all incoming and outgoing inventory in accordance with the company’s procedures.
• Timely and safely perform parts “runs” in company vehicle to acquire parts.
• Oversee team to ensure accurate distribution of parts to mechanics and assignment of equipment to appropriate vehicle within the company’s inventory system.
• Ensure that computer-based parts and inventory systems are up-to-date and accurate by inputting all necessary data in a timely, accurate manner.
• Conduct inventory counts and keep inventory records to ensure company standards are met.
• Ensure proper inventory levels are maintained to prevent delays in production.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Required Skills And Qualifications

• Associates degree or other relevant college degree
• Non-Degreed: 3 years proven experience in a similar role
• Knowledge of heavy and light duty trucks and equipment preferred
• Previous managerial experience
• Valid Driver’s License required
• Computers and Electronics — General aptitude in working with common computer software (MS Office Suite, internet, etc.) to process orders.

Working Conditions

• Majority of work performed in an office or shop setting
• May be exposed to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes
• Work as scheduled with punctual attendance 7:00 am-5:00 pm, Monday-Friday plus any additional hours/days necessary in order to meet business demands

Benefits

• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care