Professional Sales Consultant

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT!Job Summary:
Responsible for creating sales utilizing exceptional customer service and knowledge of the La‑Z‑Boy selling process, products and services. Strive to create long‑term customer relationships that will lead to increased sales and profitability. Develop awareness of interior design through practical experience, observation and interaction with a La‑Z‑Boy Designer.Job Description:
Sell Luxury. Live Modern. Earn Without Limits.Now Hiring: Professional Sales Representative – La‑Z‑Boy Furniture GalleriesLocation: Silverdale, WACompensation: Base + Unlimited CommissionLa‑Z‑Boy isn’t just comfort — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for someone who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.What You’ll Be Doing:
Guiding high‑end clients through a premium sales experience.Creating inspired spaces with world‑class furniture and décor.Curating luxury looks while earning commissions with no ceiling.What You’ll Get:
A sleek, modern showroom that feels more like a gallery than a store.Ongoing training in luxury sales, interior trends, and design consultation.Exclusive employee discounts so your own space turns heads.A brand that sells itself — and a team that celebrates success.Who You Are:
Polished, persuasive, and endlessly ambitious.Passionate about modern aesthetics and premium materials.Obsessed with detail, service, and delivering the wow factor.Experienced in sales or retail (luxury experience = a major plus).You don’t do average — and neither do we.This is your chance to turn your love for modern luxury into a high‑reward career.Curate beauty. Sell bold. Earn big.What You Can Expect:
Training Pay: $18 per hour for 2-6 weeks (no commission)Average Annual Earning Potential After Training: $55,000 - $75,000+ (inclusive of base and commission)The company will not pay less than state/local minimum wage requirementsPost‑Training Pay: Base Pay: $15 per hourCommission: UNCAPPED commissions on written sales.1 - 6% in commissions on monthly sales based on sales achievement vs goal – commission % increases as performance to goal increases.BENEFITS:
Health Insurance through Blue Cross/Blue Shield Optum for PrescriptionsIn‑Network Dental and Vision InsurancePaid Vacation401k with matchDisability InsuranceLife Insurance and AD&DPaid Bonding LeavePaid TrainingHealth Savings Account - Contributions go in tax‑free, grow tax‑free and are withdrawn tax‑freeTuition Reimbursement (may receive up to $5,250 per calendar year)Employee Assistance Program (Free to all employees!) Counseling sessionsFinancial and legal resourcesKEY RESPONSIBILITIES (other duties as assigned):
Drives Sales Contribute to store sales goals by selling furniture, accessories and services offered by La‑Z‑BoyPromote the Design program & assist the Designer to achieve established Design program sales goalsConsistently execute the La‑Z‑Boy selling process and strive to provide a favorable experience to all customers.Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‑up, after sale service and continuing contact with all previous and potential customersMaximize store promotions, marketing initiatives, and grassroots programsMaintain strong knowledge of the features and benefits of existing and new product linesDesign Program Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.Execute and champion the Design process following the established company guidelinesResponsible for supporting design related functions in the storeCustomer Focus Provide the highest level of customer service to all current and future customers Ensure that each La‑Z‑Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling processEffectively use Podium to ensure customer satisfaction and future follow‑upMake sound business decisions to deliver customer satisfaction and promote team environment Provide support by being responsive to incoming phone calls and emailsAssist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experiencePeople Maintain a positive working relationship with all store employees Assist to train, coach and develop new peers on La‑Z‑Boy product knowledge and selling process/skills to achieve store sales goals Help promote and champion a culture of sales and serviceOperational Excellence Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanlinessAccurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries Responsible for accurately completing daily On‑Point system logs Show a sense of urgency, enthusiasm and excitement with the store team and customers Maintain adequate knowledge of company standards, product knowledge and internal processes and systems Consistently schedule deliveries with customersResponsible for opening and closing of the storeMINIMUM REQUIREMENTS:
High School Diploma or equivalentPrevious selling experience and ability to close a sale strongly preferredExcellent communication, customer service skills, and organizational skillsStrong interpersonal skills to effectively communicate, build rapport, and positively influenceDemonstrated persuasion and negotiation skillsAbility to effectively manage time and conflicting prioritiesAbility to effectively and productively with others as a teamAbility to work the schedule and hours dictated by business needsAbility to work evenings, weekends and holidays as requiredInitiative to meet assigned goals, missions and objectives and motivated to achieve moreStrong attention to detailProficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPointPREFERRED REQUIREMENTS:
Bachelor’s degree in Business or a related fieldSUPERVISORY RESPONSIBILITIES:
NonePHYSICAL DEMANDS/WORK ENVIRONMENT:
Ability to lift and/or carry up to 50 pounds. Ability to stand for long periods of time. Nearly continuous use of repetitive hand motions, hearing and listening. Often required to sit, walk, bend and stoop Subject to inside environmental conditions Ability to pass background and drug screen.OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.Weekly Hours: 40Benefits for Employees in the US:
Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with company match of up to 6%.Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non‑exempt only) or state mandated sick time.More information can be found via: La‑Z‑Boy Incorporated, we’re an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table.If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at View email address on ca.hrm.tc or by calling View phone number on ca.hrm.tc.Come experience the power of comfort in your career! At La‑Z‑Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED‑certified world headquarters, we empower our people to build something amazing every day.If you’re ready to join an industry‑leading organization that values passion, innovation, and helping our communities, you’re ready to explore La‑Z‑Boy. There are chairs that need to be filled at La‑Z‑Boy. Find out if there’s one for you. La‑Z‑Boy has been building incredible furniture since 1927, and there's a reason people still want La‑Z‑Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard‑working, talented individuals coming together across the globe to continue our legacy and propel us into the future.
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