Director, Capital Markets Program Lead

Job Description What is the opportunity?

Member of the RBC Capital Markets Client Lifecycle Management Group, under the COO Function. A people manager and a major contributor to the team’s deliverables in the capacity of Director, Program Lead for the strategic End-to-End Client Lifecycle Management Program. What will you do?

Project / Program Delivery

Support the Client Lifecycle Management Group (CLMG) in the delivery of assigned projects, major initiatives, and business management / regulatory requests Apply knowledge of the Capital Markets industry and direct project leaders in the definition & execution of projects plans, managing executive sponsors, and identifying and managing project risks & issues Regularly provide executive sponsors project status, milestones, achievements, and risks / issues in both formal and informal settings Provide the team guidance on the creation of project artifacts and provide real-time feedback and coaching to improve quality and capabilities of the team. Ensure we are leveraging enterprise standards and templates. Own key relationships with the Businesses and Functions, as well as broadly across RBC, to facilitate project execution and the transfer of knowledge after project completion Apply strong business acumen and strategic / financial analysis to execute on assigned projects and/or project tasks, including planning, analysis, assessment of alternatives / develop recommendations, and communication of results Employee Development

Provide focus and clarity in establishing individual goals, driving performance management, supporting career development / mobility and rewarding strong performance Responsible for hiring of open roles on the team, including role posting and interviewing candidates Business Management

Contribute to annual capex planning, prioritization and direction setting, as well as project financials for CLMG Develop metrics and measurement criteria to assess performance against goals and KPIs and coordinate addressing opportunities and issues identified Managerial Excellence

Ensure that employees understand RBC vision, as well as support and reinforce targeted behaviours that contribute to RBC goals Leverage the value in unit, department, and enterprise-wide teams to develop better solutions and achieve a cross enterprise mindset Accept and successfully execute change while supporting employees through the process, and keeping them focused on business priorities Provide coaching and mentoring to the team’s Associates / Analysts What do you need to succeed?

Must have's:

Director: 10-15 years of management consulting work experience (ideally strategy, efficiency, and business operating model) with demonstrated track record of thought leadership, strong business analysis and business communication skills Advanced knowledge and passion for capital markets, data analytics, business financials Advanced proficiency with Excel (financial modelling, pivot tables, lookups) and PowerPoint (strong storyboarding of executive level presentations) Strong verbal and written communication skills with comfort reviewing and presenting complex documentation with senior executives / CxOs and demonstrated ability in stakeholder and relationship management Demonstrates resourcefulness and enjoys working in a fast-paced, high-performance environment with multiple and evolving demands, solving complex ambiguous business problems and non-standard working hours Undergraduate university degree required Nice-to-have's:

Previous experience leading an end-to-end client onboarding / KYC transformation program in a Capital Markets domain Understanding of risk management and financial performance management Industry recognized Project Management accreditation Masters university degree (e.g. MBA, MFin, etc.) What’s in it for you?

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Flexible work/life balance options. Opportunities to do challenging work. Opportunities to take on progressively greater accountabilities. Access to a variety of job opportunities across business. Job Skills

Adaptability, Budgeting, Cross-Team Collaboration, Decision Making, Information Technology (IT) Projects, Long Term Planning, Program Management, Resource Management, Team Management, Vision Alignment Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO City:

Toronto Country:

Canada Work hours/week:

37.5 Employment Type:

Full time Platform:

CAPITAL MARKETS Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-06-26 Application Deadline:

2026-07-10

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