Systems, Security & Automation Specialist

Vanier Children's Mental Wellness is proud to be recognized across Southwestern Ontario as a trusted leader in children's mental health. We are the Lead Agency for Child and Youth Mental Health System planning in our region. We've been here for families, for more than 60 years, offering innovative care and support for children and youth who are facing emotional and behavioural challenges.

As a registered charity and not-for-profit organization, we are funded by the Ministry of Health and the Ministry of Children, Community and Social Services. We deliver culturally responsive, accessible mental health services to children, youth, and families while providing system leadership and advocating to improve care in our community.

Position Summary:

The Systems, Security & Automation Specialist is responsible for supporting, securing, and continuously improving Vanier's digital environment. This role combines advanced digital support, systems administration, cybersecurity implementation, and automation within a healthcare-focused digital transformation environment.

The successful candidate will provide Tier 1 and Tier 2 digital support while also owning system configurations, implementing security controls, automating operational processes, and supporting digital transformation initiatives across the organization.

Education/Training/Experience:

• Four-year bachelor's degree in information technology, computer Science, cybersecurity, or related field.
• 5 years' experience in digital support and systems administration, cloud infrastructure environments and Microsoft 365 administration.
• Strong experience managing Microsoft 365, Azure AD/Entra ID and Microsoft Intune.
• Hands-on PowerShell scripting experience (required).
• Experience implementing device management and security policies.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience supporting users within structured or regulated environments preferred.
• Microsoft Certified: Azure Administrator Associate, Security Operations Analyst Associate, Cybersecurity Architect Expert.
• Microsoft 365 Certified: Administrator Expert.
• AWS, Azure, Terraform, scripting (PowerShell/Python).

Roles & Responsibilities

• User Support- Respond to and resolve user issues.
• Device Support- Prepare and deploy laptops, desktops, and shared devices.
• User Onboarding & Offboarding- Support onboarding and offboarding processes.
• Service Management- Log, track, and document incidents and requests.
• Systems & Infrastructure Support- Troubleshoot and resolve advanced issues (Microsoft 365, Azure AD / Entra ID).
• Security & Access Support- Support remediation of security vulnerabilities, policy compliance issues and access control inconsistencies.
• Advanced Technical Troubleshooting.
• Workflow & Automation Support- Support workflow optimization across Microsoft 365 and integrated systems.
• Documentation & Standards- Maintain detailed technical documentation.
• Systems Administration & Digital Environment Management- Administer and maintain Microsoft 365, Azure AD / Entra ID, Microsoft Intune, SharePoint and Endpoint environments.
• Cybersecurity & Compliance- support cybersecurity controls.
• Automation & Process Improvement- Develop and maintain automation scripts.
• Technical Project Delivery- Support implementation of digital transformation initiatives.

Job Type:

• Full-Time

Salary:

• $33.57-$38.92

Schedule:

• Monday to Friday

Work Location:

• In person

Requirements:

• Valid G level driver's license in good standing and access to a reliable vehicle
• 2 Step TB test
• Broad Record Check

Benefits:

• Healthcare of Ontario Pension Plan (HOOPP)
• Extended health care
• Dental Plan
• Vision Care
• Disability & Life insurance
• Employee & family assistance program
• 4 Weeks' Vacation
• Statutory Holidays including a float stat day
• Free on-site parking

Please note that Vanier does not use Artificial Intelligence to screen, assess or select applicants.

Existing Vacancy

Vanier is committed to building a diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages women, 2SLGBTQI+, Indigenous persons, persons with a disability and members of visible minority groups to apply.

Vanier is committed to developing inclusive, barrier-free selection and appointment processes and work environments. If contacted in relation to this process, please advise the organization's representative of your need for accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Vanier is committed to taking every reasonable precaution to protect employees, our clients/families and the healthcare systems in the communities in which we serve.

While we appreciate your interest, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.