Director Of Geotechnical & Technical Services

Director of Geotechnical & Technical ServicesDirector of Geotechnical & Technical ServicesCypher Environmental | Winnipeg, ManitobaAbout the RoleCypher Environmental is seeking a technically driven, solutions-oriented leader to oversee geotechnical, product development, testing, and technical services across our growing international business.
This role combines applied research, geotechnical testing, technical problem-solving, customer relationship management, and cross-functional collaboration. Working closely with company leadership and the Business Development (BD) team, the successful candidate will guide research initiatives, support product development and approvals, provide technical expertise to customers and internal teams, and help identify new technologies, applications, and commercial opportunities that support Cypher’s continued innovation and growth.
The role will play an important part in strengthening customer and distributor relationships, supporting the advancement of business opportunities, and translating customer needs into practical technical solutions. The ideal candidate brings a strong technical foundation, practical problem-solving skills, and the ability to communicate complex technical information clearly to both technical and non-technical audiences.
International travel is an important requirement of this position.The successful candidate must be willing and able to travel domestically and internationally to support customers, distributors, research partnerships, industry events, and technical projects.
Key ResponsibilitiesGeotechnical Research & Product Development
Lead and support research and development initiatives for existing and emerging products, from initial investigation through testing, analysis, and implementation.
Oversee geotechnical testing and analysis, including sieve analysis, hydrometer testing, Atterberg limits, Proctor compaction, and California Bearing Ratio (CBR) testing.
Review project parameters, evaluate technical requirements, and provide recommendations based on test results, field conditions, and intended applications.
Investigate emerging technologies, materials, and application methods that support product innovation and business growth.
Coordinate product testing, technical evaluations, and product approval processes across applicable jurisdictions and markets.
Prepare and review technical reports, research summaries, presentations, and supporting documentation.
Translate research findings and testing results into practical recommendations for product development, field applications, and customer projects.
Business Development & Customer Relationships
Work closely with the Business Development team to support customer opportunities through technical expertise, product recommendations, testing data, and application-specific solutions.
Participate in customer meetings, technical discussions, project reviews, and presentations to understand client needs and identify opportunities for Cypher’s products and technologies.
Build and maintain strong relationships with customers, distributors, industry partners, suppliers, and other key stakeholders, serving as a trusted technical resource.
Support the BD team in evaluating new opportunities, developing technical proposals, responding to customer inquiries, and identifying new product applications and markets.
Provide technical training and support to customer-facing employees, helping them communicate product capabilities, application methods, and technical benefits accurately and confidently.
Collaborate across technical, BD, production, and leadership teams to ensure effective communication and coordination throughout the customer and project lifecycle.
Gather customer feedback and field observations to identify opportunities for product improvements, further research, and new business development.
Assist with troubleshooting customer concerns and technical challenges, working collaboratively to develop effective solutions.
Research Partnerships & Industry Engagement
Assist with the develop and maintain relationships with universities, colleges, research institutions, and other technical partners.
Assist with the coordination of collaborative research projects, testing programs, and technical initiatives with external partners.
Support the development of new product applications and opportunities through research, testing, and industry collaboration.
Represent Cypher at customer meetings, trade shows, industry events, technical conferences, and other engagements as required.
Communicate technical findings and company capabilities to external stakeholders through presentations, reports, and other technical materials.
Technical Team Leadership
Provide direction, mentorship, and technical support to the technical team, including laboratory personnel, civil engineering co-op students, and full-time technical staff.
Establish priorities for technical projects and help ensure research, testing, and support activities align with company objectives.
Support the development of technical capabilities, knowledge-sharing, and consistent working practices across the organization.
Coordinate technical resources and project activities to support timely completion of research, testing, and customer commitments.
Travel Requirements
Travel domestically and internationally on a regular basis as required by business needs.
The ability and willingness to travel internationally is a key requirement of this position.
Participate in international customer visits, distributor meetings, project reviews, technical evaluations, research collaborations, and industry events.
Maintain flexibility to accommodate travel schedules, including occasional extended trips, as required.
Qualifications & Experience
A degree in Civil Engineering, Geological Engineering, Geotechnical Engineering, or a related technical discipline is preferred but not required.
Relevant experience in geotechnical testing, materials characterization, applied research, product development, or technical services.
Working knowledge of geotechnical laboratory testing methods, including sieve analysis, hydrometer testing, Atterberg limits, Proctor compaction, and CBR testing.
Experience interpreting test data and translating findings into practical technical recommendations.
Experience managing or coordinating projects, technical programs, or multidisciplinary initiatives.
Experience supporting business development, working directly with customers, or managing technical relationships is considered an asset.
Strong technical writing, analytical, presentation, and communication skills.
Ability to build and maintain effective relationships with customers, distributors, research partners, suppliers, and internal teams.
Demonstrated ability to troubleshoot complex technical challenges and work through problems systematically.
Strong organizational skills, with the ability to manage competing priorities and take ownership of projects from investigation through completion.
Experience with quality management systems, ISO standards, or laboratory quality procedures is an asset.
Experience in soil stabilization, road construction, pavement materials, dust suppression, or related infrastructure applications is an asset.
Willingness and ability to travel internationally and domestically as required.
What We’re Looking ForWe are looking for someone who combines technical depth with a practical, hands‑on approach and a strong customer‑focused mindset. The successful candidate will be comfortable moving between laboratory testing, research planning, technical documentation, customer meetings, and collaboration with colleagues across the business.
They will be proactive, resourceful, and organized, with the ability to build relationships, communicate confidently, and take ownership of technical initiatives. They should be comfortable supporting commercial opportunities, working directly with customers and distributors, and travelling internationally to help advance Cypher’s global business.
The ideal candidate is equally comfortable evaluating technical data, troubleshooting a field application, presenting recommendations to a customer, and collaborating with internal teams to move a project forward.
Why Join Cypher Environmental?At Cypher Environmental, technical innovation and practical problem‑solving are central to what we do. This is an opportunity to contribute directly to the development and application of products designed to address real‑world challenges in road infrastructure, soil stabilization, and environmental performance.
You will work across research, technical services, and business development, helping connect scientific knowledge with practical customer needs and opportunities in domestic and international markets.
Additional Information
Location:
Winnipeg, Manitoba
Employment Type:
Full‑time
Travel:
Domestic and international travel required
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