French-Speaking Customer Success Manager

Samsara Inc.

French-speaking Customer Success Manager serving Canadian customers remotely, using IoT expertise and strategic problem-solving to improve operational outcomes.

At Samsara, this Customer Success Manager partners with top customers after implementation. The role combines customer success, account management, technical product knowledge, and cross-functional collaboration. You will advise organizations across transportation, field services, utilities, and other physical-operation industries.

Key Responsibilities:

Compose joint success plans outlining customer objectives, metrics, and timelines
Orchestrate executive business reviews with customer decision-makers
Conduct workshops and recommend operational workflow changes
Support French-speaking customer implementations
Mentor Customer Success and Support teams

Requirements:

Two to four-plus years in senior customer success, account management, or consulting
Fluency in English and French
Experience supporting or working with technical products
Strong priority management, emotional intelligence, and problem-solving skills
Bachelor’s degree from a four-year institution

Apply customer partnership, French fluency, and technical problem-solving to help Samsara customers improve their operations.

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Vacancy posted 21 hours ago

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