Front Desk Administrator (North Brampton)

Job Responsibility: Drive for Excellence Performance Auto Group is currently seeking a Front Desk Administrator to join their dynamic team in North Brampton . The successful candidate will be a people person and self starter, with strong communications skills, and the ability to work well under pressure. Customer service experience is essential. About Us Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

• Great Experience : Every customer is entitled to a great experience
• Integrity : We are honest and transparent in our actions
• Diversity : We are stronger through the inclusion of people, brands and ideas
• Innovation : We passionately embrace opportunities for new and continuous improvements
• Empowerment : We encourage and support our people in taking initiative
• Giving Back : We positively impact the communities in which we live, work and raise families

Here's what you'll deliver:

• Greet people coming into the facility and direct them to the appropriate contact.
• Answer and direct all incoming calls in a courteous and professional manner.
• Monitoring the floor traffic and reporting sales activity including guest visits in our DMS system.
• Strive to minimize the amount of time customers are placed on hold.
• Greet showroom customers and assist with basic inquiries.
• Communicate messages to appropriate parties in a timely manner.
• Update the dealership schedule/directory on a regular basis.
• Perform motor vehicle licensing administration.
• Perform vehicle inventory administration.
• Ability to work in adherence to company safety standards at all times.
• Comply with all company policies, standards and procedures.
• Other duties as required by management.

What you need to succeed:

• Ability to work the desired shifts: Monday to Thursday 8:00 am until 4:00 pm and Friday 8:00 am until 6:00 pm
• Strong oral and written communication skills.
• Minimum of 1-2 years customer service and administrative experience required.
• Reception and/or Dealership experience is considered an asset.
• Must be team oriented with a positive attitude.
• Able to meet deadlines and work well under pressure in a fast-paced environment.
• Personable, reliable, courteous.
• Strong computer skills and experience with Google Drive is an asset.

What's in it for you?

• Excellent management support and guidance
• Opportunities through our Internal career mobility program
• Access to health, dental and vision insurance
• Disability, critical illness and life insurance for the unexpected
• Our Employee Assistance Plan (EAP) for you and your family's wellness
• Discount on vehicles, service and parts for you and your family
• Discounts to retailers and service providers across the country
• Free and engaging employee events
• Did we mention we love giving back to our communities?!

*** This compensation range will be based on knowledge and experience *** Job Type : Full Time - Permanent Compensation : $19.25 per hour Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom. We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.