parts advisor

Overview

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• At heights
• Confined spaces
• Dusty
• Noisy
• Odours

Work setting

• Rural area
• Relocation costs not covered by employer
• Repair and service establishment
• Retail business
• Willing to relocate
• Automobile dealership
• Agricultural company
• Agricultural equipment

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Clean and maintain office, supply area or warehouse
• Conduct sales calls
• Set-up displays of retail parts and accessories
• Address customers' complaints or concerns
• Advise on use and appropriateness of goods or parts
• Handle cash transactions
• Identify, label and catalogue items received
• Issue and distribute parts and supplies for internal use
• Maintain records on inventory control system
• Prepare and track work orders
• Prepare requisition orders to replenish parts and supplies
• Process incoming requisitions
• Receive, unpack and sort incoming parts, supplies and materials
• Sell spare and replacement parts
• Store items in warehouse, tool room or supply area

Credentials

Certificates, licences, memberships, and courses 

• Workplace Hazardous Materials Information System (WHMIS) Certificate

Experience and specialization

Type of product

• Industrial supplies
• Automobile parts

Computer and technology knowledge

• Automatic data processing (ADP)
• Inventory control software
• MS Office
• Internet

Equipment and machinery experience

• Industrial lift trucks and fork-lifts
• Pallet lifters

Parts specialization

• Agricultural machinery
• Automobile
• Construction machinery
• Electronic
• Heavy equipment
• Small engines and generators

Specialization or experience

• Specialized environmental skills and knowledge

Additional information

Security and safety

• Bondable
• Driver's validity licence check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Fast-paced environment
• Hand-eye co-ordination
• Physically demanding
• Repetitive tasks
• Standing for extended periods
• Tight deadlines
• Work under pressure

Weight handling

• Up to 45 kg (100 lbs)

Own tools/equipment

• Steel-toed safety boots

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Values and ethics
• Maturity
• Punctuality

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits

• Group insurance benefits
• Life insurance

Long term benefits

• Long-term care insurance
• Maternity and parental benefits

Other benefits

• Free parking available
• Learning/training paid by employer
• Paid time off (volunteering or personal days)