Remote Tele-Interviewer at Dynacare
Dynacare
Make a meaningful impact as a Tele-Interviewer at Dynacare, working from home with flexible hours. Engage with insurance applicants to facilitate thorough and precise interviews while providing exceptional customer service. Dynacare is seeking a dedicated Tele-Interviewer for a part-time, permanent role operating within a remote call center. The successful candidate will have at least one year of customer service experience, preferably in a fast-paced environment. Proficiency in handling inbound and outbound calls is essential for collecting and documenting applicant data accurately. Key Responsibilities:
- Conduct professional telephone interviews with insurance applicants
- Document responses accurately without errors
- Manage scheduled appointments and follow-up calls
- Collaborate with team members to meet quality goals
- Maintain a customer-centric approach during interactions
- College diploma in a relevant field
- Minimum 1 year in customer service
- Experience in a call center environment
- Knowledge of medical terminology is an asset
- Bilingual skills are a plus
Vacancy posted 3 hours ago
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