Shopify Ecommerce Implementation Lead

Lead Shopify implementations for Reactiv merchants, using AI fluency and project management skills to deliver launches from discovery through hypercare.As Implementation Lead, you will own merchant onboarding across SaaS and ecommerce implementations. You will manage Shopify setups, integrations, project plans, launch readiness, and stakeholder communication. The work spans mid-market launches and enterprise builds involving agencies, developers, and executive sponsors.Key Responsibilities:
Run discovery, onboarding calls, and implementation walkthroughsManage concurrent project plans, scope, milestones, and timelinesConfigure integrations and troubleshoot Shopify implementation issuesOwn app launches, QA, submissions, approvals, and hypercareHand accounts to Customer Success with documented checklistsRequirements:
Experience in SaaS, ecommerce, Shopify, onboarding, or implementationDaily AI fluency with Claude, ChatGPT, or similar toolsUnderstanding of Shopify structure, Liquid, APIs, and permissionsStrong project management and proactive written communicationExperience managing enterprise stakeholders, agencies, or systems integratorsBring Shopify expertise, AI fluency, and implementation leadership to help Reactiv merchants launch personalized mobile commerce experiences successfully.
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