Product Manager, Community Maps and NG9-1-1

Esri Canada Limited About us: Esri Canada provides geographic information system (GIS) solutions that empower people in business, government and education to make informed and timely decisions by leveraging the power of mapping and spatial analytics. If you are passionate about making an impact in an organization that’s committed to creating a sustainable future, consider joining our team! A Day in the life of a Product Manager at Esri Canada:

• Define and maintain the product vision and roadmap for Community Maps and NG9-1-1 geospatial infrastructure, ensuring alignment with national geospatial, public safety, and emergency response priorities.
• Plan and lead execution of multiple product initiatives, coordinating cross-functional teams to deliver aligned outcomes.
• Drive improvements in data quality, standards, governance, and readiness across Community Maps, NG9-1-1, and related national geospatial products.
• Develop and implement strategies to strengthen municipal, provincial, territorial, and public safety contributor ecosystems, and expand product value for Community Maps and NG9-1-1 use cases.
• Collaborate with technical, sales, and program teams to advance product goals and ensure coordinated delivery.
• Gather and analyze customer feedback, usage data, partner requirements, and industry trends to inform product enhancements, NG9-1-1 readiness, and long-term product direction.
• Support product messaging, demonstrations, documentation, and enablement activities to drive awareness, adoption, and effective use of Community Maps and NG9-1-1 geospatial infrastructure.
• Identify risks, dependencies, and opportunities for improvement, and implement actions to support successful delivery.

What you bring to the team:

• Post-secondary degree or diploma in Geography, GIS, Engineering, Computer Science, or related field.
• An equivalent combination of education and relevant experience may be considered.
• Minimum 7 years of relevant experience in GIS, geospatial data management, public safety geospatial workflows, or product management.
• Experience working with the ArcGIS platform (such as ArcGIS Pro, ArcGIS Online, or ArcGIS Enterprise).
• Experience leading cross-functional or multi-stakeholder initiatives involving municipal, public safety, or national geospatial data contributors.
• Demonstrated ability to define and execute product strategies and roadmaps aligned to business objectives.
• Proven ability to coordinate and align multiple stakeholders, balancing competing priorities to support successful product delivery.
• Strong stakeholder engagement skills, including the ability to influence and build relationships with partners and customers.
• Demonstrated understanding of geospatial data standards, governance, addressing, road network data, and public safety or NG9-1-1 operating environments.
• Knowledge of NG9-1-1 data requirements, civic addressing practices, road centreline datasets, or emergency response geospatial workflows is considered an asset.
• Strong analytical and problem-solving skills, with the ability to translate insights into actionable plans.
• Effective communication skills, including the ability to convey technical and business concepts to diverse audiences.
• Proven ability to prioritize work, manage ambiguity, and adapt to evolving product and business needs.
• Bilingual proficiency (English / French) is considered an asset.

What Esri Canada offers you: We prioritize our employees’ well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work
• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:
• 3 weeks of paid annual vacation, increasing with years of service
• 50 hours of Paid-Time Off (PTO) for personal needs
• 32 hours of Summer Days
• Winter holiday office closure
• Comprehensive health benefits plan
• RRSP match increasing with years of service
• Training and development programs for professional growth
• Company perks including discounts on gym memberships, technology purchases and more.
• Company-sponsored events and social activities
• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.