Specialist Product Management

Join CPKC, North America’s first transnational railroad connecting U.S. Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.PURPOSE OF THE POSITION:
The role of Specialist Product Management is responsible for evaluating new business opportunities that support profitable and sustainable growth for CPKC. This role acts as a strategic partner across multiped stakeholder groups cross functionally, including Sales & Marketing, Operations, Service Design, Asset Management, Risk and external rail partners to ensure proposed business opportunities align with network capacity, operational efficiency, service commitments, and financial objectives. The role also reviews service commitments and recommends contract language for approval from Operations. Finally, the role works with IS to process and technology improvements in our Customer Relationship Management software.The role is responsible for supporting the development of transportation solutions, train designs, and service frameworks that enable CPKC to deliver customer commitments while optimizing resources across the rail network. This position also drives continuous improvement initiatives, including enhancements to business processes and technology platforms that support the evaluation and onboarding of new business opportunities.POSITION ACCOUNTABILITIES:
Evaluate new business opportunities and recommend product offerings to ensure alignment with CPKC's profitability, growth, and operational objectivesAssess business opportunities for network capacity, resource availability, operational feasibility, and long-term sustainabilityCreate trip plan or train models outlining the trains that the shipments will ride on as well as the expected transit time to enable stakeholders to perform their assessment of how best to sustainably bring volumes onto our networkCollaborate with Operations, Service Design, Asset Management, Risk, Mechanical, and other stakeholders to validate resource requirements and service capabilitiesConsolidate stakeholder feedback for lead team review, enabling final review of resourcing and profitabilityEngage with foreign rail carriers to establish interchange locations, locomotive power requirements, inspection points, and service plansAssist Sales and Marketing with the exception process, confirming and validating that new opportunities are accurately represented for review from leaders across the organizationReview and recommend service-related contract language to ensure commitments are achievable and aligned with operational capabilitiesLead engagement with foreign rail carriers to establish interchange locations, locomotive power requirements, inspection points, and service plansDrive cross-functional collaboration between Sales & Marketing, Operations, and external partners to support successful business implementationEnhance salesforce and business processes to improve the efficiency, accuracy, and visibility of new business and service commitment requestsPOSITION REQUIREMENTS:
Bachelor's degree in Business, Supply Chain Management, Transportation, Engineering, Operations Management, Logistics, or a related fieldA combination of education and equivalent industry experience may be consideredMinimum 2 years of progressive experience in transportation, logistics, rail operations, product management, network planning, supply chain, or a related fieldExperience with Salesforce or other CRM/business workflow platforms is an assetExperience evaluating business opportunities, operational feasibility, and service delivery requirements and/or knowledge of CPKC’s key markets, lines of business, key customersProven ability to manage relationships across the enterprise and to develop new relationships as required. Capable to simplify communication (written and oral) around complicated business problemsExperience working in a complex, fast-paced operational environment.Railroad industry experience is considered a strong assetStrong understanding of transportation networks, operational planning, logistics, and supply chain principlesWHAT CPKC HAS TO OFFER:
Flexible and competitive benefits packageCompetitive company pension and/or retirement plansEmployee Share Purchase PlanPerformance Incentive PlanAnnual Fitness SubsidyPRE-EMPLOYMENT REQUIREMENTS:
Criminal history checkEducation verificationProfessional referencesBECOMING A RAILROADER:
As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.Management Conductor Program
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.CULTURE OF INCLUSION:
For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
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